VCA Dekalb-Gwinnett Animal Emergency Hospital - Closed Location
6430 Lawrenceville Hwy, Tucker, GA 30084, USAAbout
Location :
Added by Jopie, at 07 December 2012
Gallery
Add missing information
5 Reviews
-
14 August 2016
Last night my dog was hit by a car and I showed up panicking to this VCA hospital and they turned me down. I had to go all the way to Decatur!! I stay in lilburn WTF
response / report this review -
11 July 2016
Friendly and helpful staff. They answer all of your questions with compassion and sincerity.
response / report this review -
17 May 2016
Last night our family dog of 8 years, very suddenl, collapsed. I took him into VCA and was a hysterical mess by the time we arrived. I was upset and very emotional but even despite my actions, the doctor and staff handled everything professionally and took care of my baby as best they could at that point. I would just like to thank the staff for their help, care, understanding and compassion when it came to my loss. We are still heartbroken but their words gave me comfort that my dog was in great hands. Thank you all very much
response / report this review -
12 April 2016
We highly recommend this animal hospital to anyone in need of emergency treatment for their pet. We rushed Baxter, our one year old Goldendoodle, in this past weekend for an allergic reaction to his annual vaccines. This was the second time at this facility for him. The previous time he was in due to a gastrointestinal issue. Both times he was seen by Dr. Masterson. We were extremely pleased with the attention she gave him on both visits. Her approach to veterinary medicine gave us the confidence that Baxter was in the best of hands. Both times her diagnosis and treatments restored Baxter's health within a short period of time. Simply put, the level of care given to our boy far exceeded our expectations.
We found the rest of the staff was very helpful, friendly, and competent as well. Great job!response / report this review -
14 December 2012
Having to put a pet down is never a good experience. That said, it was within the power of these people to make that experience better for me and for my pet, but they made it worse. My indoor/outdoor cat was accidentally poisoned by my neighbor and when she started having seizures, I went to the first place I could find on Google. First, it is extremely hard to find their parking lot if you don't know the area; I ended up jumping out of my friend's car at the second wrong parking lot we got to and running across embankments with my cat in my arms. A client of my workplace had the same experience. When I got inside, I had to almost yell at the receptionist that my cat was having seizures to get her to pay attention to me. The doctor on staff showed very little sympathy, which might be because she is hardened from working at an emergency vet clinic, but it wasn't very helpful to me, and I was in tears nearly the entire time I was there. I wanted to write this review not because of the attitudes of the staff, but so that you would know that if you have to put your pet down at this facility THEY WON'T LET YOU BE WITH YOUR PET DURING THE EUTHANASIA PROCEDURE. Or at least they wouldn't let me. They gave me a pretty BS reason for that, which I can't remember now. I was shocked. They brought my extremely sick cat into an examination room for me to say goodbye to her. It was heartbreaking. I chose to take her body home, and they delivered her back to me wrapped up and dead in her carrier. At this point the receptionist did show some sympathy and was very sweet to me. The only other good thing was that they obviously figured out how poor I am (yes, I know you shouldn't get pets if you're poor; I had my cat for six years and recently hit some hard times) and they didn't charge me a dime. Did that make up for not being able to be with my pet while she died? Not really. I would've paid the $152 just to be there.
response / report this review
