About
Location :
Added by Jopie, at 22 September 2016
Opening Hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 7:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday Closed
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12 Reviews
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18 December 2017
Great customer service, walked in with our guinea pig and got help right away.
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03 December 2017
Friendly, competent doctors and staff. The front desk staff is a little disorganized.
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30 November 2017
Always friendly, always clean. They know their stuff. I don't feel like they're trying to get me to buy extra stuff I don't need. We take our 3 pups here. Recommended!
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30 October 2017
I had to put my dog to sleep as he was old and was having troubles on a day to day basis and in pain. This clinic has one of the BEST group of staff members from the time they answer the phone until you walked out the door. Even the first gal who answered the phone came in & introduced herself to us & my dog Rosco. They were understanding, caring, willing to work with my lack of financial situation and treated me, my daughter, friend and my fur baby with utmost respect & care. They even gave us books to help explain what was happening in a kid friendly way to my 6 yr old daughter! While it is not an easy decision to make they were so great in my moment of heartache I'd recommend them to any one for the care of their pets from beginning to end. Thank you VCA Covington for your above and beyond care that turned a hard day & decision into one of grace & love. You will always be held in high regards in my mind!
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14 July 2017
Great doctors freindly staff reasonable rates. Wonderful bunch of people thumbs up
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19 June 2017
Kind and happy staff. They know how to take care of pets and pet parents!
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11 May 2017
Kind and competent veterinarians. The staff is considerate and helpful. I don't know if it's just this clinic, but veterinary care is getting a little on the pricey side. It's rare for me to get out with the bill less than $150 for routine care for my dog. That aside, I have no complaints
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30 January 2017
Great Veterinarians and awesome staff. I won't go anywhere else!
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24 January 2017
Dr wall was great ,he looked at my Blue Bar panther chameleon , and seemed very knowledgeable, pretty hard to find a vet who can help with a reptile problem !!!!
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20 January 2017
This place will ask for more tests and diagnostic tools than needed to OVERCHARGE customers. We have used them for years and I have seen it before with my previous dog. This time we took our doberman in with symptoms of salmon poisoning, told them about fish bones he had gotten into and still they misdiagnosed him with a fecal test and physical exam. Then they tell us he might have a blockage and needs x-rays and an ultrasound (which is not cheap!) Thankfully we had to go to Blue Pearl in Kent for the ultrasound. where they quickly diagnosed him with salmon poisoning after a fecal test!!!! Then my dog needed immediate IV and round the clock care for 2 days to beat the salmon poisoning! VCA wasted time and over charged us for unnecessary things. My dog honestly could have died while they wasted time. Tried to be refunded for their misdiagnosis and they only refunded their fecal exam poor customer service. I want the x-ray refunded.
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18 January 2017
We had our first visit with Dr. Walls this weekend and a 5 star rating is just not enough! Everyone was SO friendly and helpful. Our dog Roofus gets anxiety easily at new places and they brought him out all these treats to make him feel more comfortable and played with him and talked to him like he was a real human which I loved. You can definitely tell that they are not just saying things to get money from you or are being fake towards you. They genuinely care. A few days later we actually got a follow up call from Dr. Walls making sure Roofus was okay which I appreciate knowing that he is probably very busy with patients!
We spent approximately 25-30 minutes there and our bill was beyond reasonable. The location is easy to get to as well with plenty of parking! It was very clean and organized inside with knowledgeable and cheerful staff!response / report this review -
29 September 2016
Very helpful and friendly staff. Always pleasant, even when there isn't good news. They took great care of us when we had to put down one of our bulldogs. Love VCA.
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