About
Location :
Added by Jopie, at 25 November 2016
Opening Hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 7:00 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday Closed
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9 Reviews
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16 August 2017
I investigated this business & I called to compare their prices before taking my dog there one time.
I don't appreciate getting charged for many more procedures than I requested or expected. I don't like the way this business is run. We go elsewhere again & receive a high level of care for much less money.response / report this review -
07 July 2017
This is an attempt to write a fair and comprehensive review for Parkside Animal Hospital – although admittedly, we’re pretty upset at the care our animals received. We are the owners of a 10-year old female beagle mix and two 7-year old cats – one male and one female.
Our highest praise first goes to the staff in the front office. Every phone call, every interaction, and every conversation was cordial, polite, and understanding! Clearly, these folks are on the front lines of the veterinary industry and work hard to keep customers happy. We are so grateful for you!
The facilities are also very clean and inviting. This was comforting to us as well. We even noticed a lit candle commemorating a family that had lost a loved pet and alerted other guests that there may be some grieving guests nearby. This too, was amazing.
Unfortunately, it is because of the care of our animals that we will never return to Parkside. I will not suggest that you follow suit – however I advise that you consider with caution the professionalism of Dr. Craig Johnson. Dr. Johnson has charm; he is funny and projects an easiness about the care of your animals that leaves you feeling assured your pets are likely fine and statistically speaking, you shouldn’t spend more than you need on tests that will outline clean results. He then would recommend a natural progression of treatment. We appreciated this. At first…
The story begins: Our male cat had developed Crystals in his urine and my wife – who is never short on love for her felines – requested an appointment with any available doctor; to whom we were referred: Dr. Johnson. Our cat was admitted for an overnight stay for observation. The next day, Dr. Johnson explained the results and his opinion which was (simplified): Cats develop crystals – male cats will have a difficult time. Make sure they drink enough to break them up. OK.
It was at the end of the appointment when we learned that while in Parkside’s care, the cat had escaped his cage, bit an employee, and cut his paw so severely it bled on our carpets for several weeks (thanks, Hoover Steam Vac). We called numerous times to understand why he wouldn’t be stitched and was advised that it would heal naturally. The cat continued to worsen and the paw looked infected so we drove back for another look and a second assessment on the Crystals – which were not healing. The paw was infected and it was corrected, although they tried to charge us for a service repairing a wound sustained while in their care and did not call (as promised) to discuss the issue (Longer billing problem omitted).
Unfortunately, the cat continued to develop crystals and had significant troubles urinating – while I don’t pay much attention to the cats (they are my wife’s), I noticed he was in visible discomfort. My wife was in tears – we were hours away for leaving on vacation and she didn’t know what to do. We made an appointment for an extended observation with a different vet and brought along records of previous treatment. It wasn’t until this time we learned while reading through records that the cat had escaped a second time while at Parkside and was found the next morning on the shelves where the food is stored; he had urinated and defecated all over himself. We were NEVER told of this! Our second vet seemed discouraged that nothing was done to better care for the paw and insisted that vets were experts with animals and should know how to avoid a bite from a feline. He further explained the over-simplification of Dr. Johnson’s diagnosis and prescribed a new diet (reasonable in price) with confidence. He even recommended a third party that would sell it cheaper than his office. Since this visit, our cat has been healthy and happy; AND, we’ve learned to trust the care for our animals to more thoughtful veterinary professionals. Regarding Parkside – friendly staff, however accept care with caution.response / report this review -
29 June 2017
Compassionate docs and fair pricing. We have brought in a sick guinea pig and a dying hamster, each time receiving tenderness with these little loved ones. Highly recommend!
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28 June 2017
Dr. Haven is the best! I had to take my Mini Schnauzer, Roxy, in to get stitches from an accident that happened at 3am. They called me at 7am sharp and I dropped her off by 730. She's my angel, and I was terrified, but the doc and staff reassured me that she would be ok! I have the utmost confidence in them and will be taking all of my animals there, big and small! (I've taken snakes and hamsters to him, too!!) I only wish they would see birds!! Thanks for a wonderful experience, even if I'm only weighing my dogs!! :)
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26 April 2017
Dr Johnson AND Havens both misdiagnosed my cat. For 8 months I treated her for diabetes when it turned out that a shot they gave her for what they thought was vestibular syndrome *they were wrong) caused a change in blood sugar and it mimicked diabetes. By the time I took her to another Veterinarian it was too late. She had cancer the whole time and they never considered anything other than vestibular syndrome. I had to have her put to sleep at age 8. I wouldn't trust them with a fish, and regardless of how many good reviews, if it was YOUR animal the died because of negligence you'd be hurt and angry too.
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24 March 2017
I called about a problem my cat was having. It wasn't even life threatening, but they got him in the same day and got him feeling better. Everyone was very nice.
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07 March 2017
This review is about Dr. Johnson. Our family has been using this Vet for over 15 years with three cats and a recently adopted dog. Overall, unlike Dr. Havens, Dr. Johnson had been one of the worst Vets we've ever seen. First example is when our cat was about to pass away, Dr. Johnson made a sarcastic remark when asked about prognosis and life expectancy: "If I had a crystal ball, then I would tell you. But, I'm also not God". Here's another example with our dog. We suspected our dog of having cataract, as we've noticed cloudy lens and some discharge. When we took her to Dr. Johnson, his sarcastic remarks without doing any eye tests were, "She's fine. She doesn't have cataract. But even if she has cataract, what are you going to do about it? If you have more than $5000 to do a surgery, then go ahead. Do it." Little did he know that another local Vet suggested we do eye tests, and the Vet diagnosed her with cataract and glaucoma. Per another Vet, glaucoma can make dogs lose vision. If Dr. Johnson diagnosed our dog with glaucoma earlier, it could've been better for our dog. Our dog's glaucoma was pretty severe, with doubled the pressure of normal range. Here's another example. Our dog was limping, and expressed pain. When we took her to Dr. Johnson, he said she was fine, and prescribed pain medicine. A couple of weeks later, a groomer pointed out that our dog lost her nail, and she was probably experiencing pain. Our family never brought up anything about our dog limping to the groomer. Dr. Johnson was unable to observe something that a groomer could point out. Our family felt some emotional trauma from Dr. Johnson whenever he made sarcastic and RUDE comments. We never felt like Dr. Johnson cared about our pets. Needless to say, we will never be going back to his office again. Dr. Johnson, we wish your business all the best.
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08 January 2017
We took our dog Tommy hear on November 22, 2016. I was very happy with the service that I had. Tommy really liked his new secatary, nurses, and Doctor! They took care of our Tommy. I've recommend Parkside to my family, friends, neighbors, and pet owners. Best experience ever.
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02 December 2016
Parkside Animal Hospital is absolutely the best place to take your pet in the entire state of Indiana. Dr Johnson is the best veterinarian. Him and all of his staff take amazing care of our bulldogs. Our buddy went in for a surgery on his birthday and the staff still helped are buddy celebrate his birthday with treats birthday hat and pictures with the entire staff.
the staff contacted us several times throughout the day and night letting us know how are our buddy was doing.
Dr Johnson actually takes the time to explain things to you. He takes the time to get to know you and your pet (don't be surprised if he doesn't get down on the floor with your pet).
I can't say enough about this place truly the best Vet!!!response / report this review
