We have been bringing Milly to Northstar since we first brought her home. Over the years she has had a few issues - especially a big scare with her liver - during which Dr. Parsons and the rest of the staff took amazing care of her. Everyone always loves on her when she comes in and I am so thankful for everything that all of the doctors and staff have done for us. I would (and do!) recommend them to anyone I know looking for a vet!
The staff and providers at Northstar Animal Care are extremely professional and knowledgeable. Our pup actually gets excited at the vet because he loves it there! They are so friendly and do an amazing job. It is easy to trust that your pet is in the best care when taking them to Dr. Parson and his staff.
We have been taking our 1 year old Golden Retriever to Northstar Animal Care since we got him last March. We are first time dog parents and the entire staff puts us at ease so we feel comfortable enough to ask them anything. Brooks is always so happy to walk through the door because the staff is wonderful with himgetting down on his level and talking to him or rubbing his belly. Everyone seems to really enjoy their work with the animals. I would highly recommend them!
Our pets have been treated at Upper Arlington Veterinary Hospital since Drs. Parson purchased the practice, and we have been extremely pleased with the doctors, staff and facilities. They doctors and the staff understand how important our pets are to us and treat us like family. (We currently have 2 dogs and 2 cats of varying ages.) All of our concerns are listened to and taken seriously. The professional experience the doctors have enable them to diagnose conditions and thoroughly explain treatment alternatives. Dr. Parson even took one of our dogs home overnight so she could assess the dog more thoroughly. The vet techs seem to thoroughly enjoy their work and are confident handling all types and personalities of animals. Reception staff is friendly and professional with scheduling and all facets of their job. I have total confidence trusting the health of my beloved animal family members to this practice and highly recommended them.
My wife and I have been taking our corgi (Russo) to Upper Arlington Veterinary Hospital since we moved to Upper Arlington from Chicago more than a year ago. Russo is almost 12 years old and needs careful assessment and evaluation because of his lengthy health history and current needs (among other things, he has significant and debilitating arthritis in a number of areas). My wife and I have been consistently happy with the care Russo has received. Russo has for the most part seen Dr. Joanna Parson, but also saw Dr. Adam Parson a time or two. Both Joanna and Adam are caring, attentive practitioners with an obvious and genuine concern for their canine and feline patients. The concern is paired with expertise and competence. In addition, the therapeutic approach is to listen carefully as I describe Russo's current condition, and essentially offer a menu of options from which to select as the care is customized to optimize Russo's well-being. There is never pressure to select a particular approach, and the process feels collaborative. Beyond Joanna and Adam, our experience with all of the staff has been excellent. Everyone has been courteous, professional, and responsive. In sum, when we moved to Upper Arlington and spoke to a few residents about where to take Russo, Upper Arlington Veterinary Hospital was highly recommended. I certainly agree, and recommend the facility whole- heartedly.
Always professional and compassionate. The doctors and their staff always go the extra mile to fit my furrbabies in Even if they are completely booked. Everyone on staff is amazing and very knowledgable. 2 out of 3 of my animals are high anxiety or special needs, both doctors spend extra time to let my babies get acclimated to their surroundings and always go out of their way to make sure my kiddos feel comfortable. I love both locations. Their whole staff is amazing.
Dr Parson and his staff have cared for my cats for years. They are friendly, professional and priced fairly--I still come even after moving across town. There is no better care for my boys!
Do an excellent job with my dogs
I've been taking my pets to Dr. Joanna & Adam Parson for years. They are always very kind and do an amazing job. They understand that some procedures and medications can be expensive, and are happy to suggest alternatives if there are any.
Staff are very friendly and helpful. The vets are awesome and incredibly knowledgeable.