About
Location :
Added by Jopie, at 24 November 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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11 Reviews
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07 October 2017
The staff (lady at the counter) was extremely rude when I was asking for help to locate lost luggage. Also, this was because the bus driver at Cincinnati forced me to not get a tag on my bag and stand in line instead, which caused the baggage to be left behind at the Columbus station. The driver blatantly denied that we ever had this conversation. Extremely poor service and horrible staff at the counter.
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02 September 2017
Booked ticket online to depart at 5:am for Brooklyn NY. One of the lazy front desk folk who looked like they all slept in the back office printed my ticket & gave it back to me without even informing me that some stupid driver cancelled & they have to put me on a bus that departs at 11:am!!! I only found this out after standing in the loading zone & was checking the print out. Thought I would have been on my way when the 11 O clock bus finally started to load up then they stopped loading & said that bus is full we got to wait on the next one which is 45 mins away in Daytonthe rest is history. Now this bus station needs a refresh! Has rapidly deteriorated over the years, terrible service, filthy bathrooms, shabby looking overnight desk folk, late buses & nothing positive to mention. Never again!!!
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13 August 2017
The African-American person who told me he is the supervisor was extremely rude. He was cleaning the floor, and I just asked if there is anybody on the front desk. He loudly and rudely answered me with a smirk on his face. Then he started to talk about Trump when I was waiting for my ticket to be printed. But the ticket was cheap, and I guess you get what you paid for. They compensate the cheap ticket with rude service so be prepared.
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12 August 2017
Mary in baggage claim was more than helpful today. She went out of her way to help me locate a lost bag, while many people on the phone in other Greyhound stations (on the way) were not even interested in making an inquiring phone call! Thank you so much Mary!
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28 July 2017
I nearly missed my flight because the bus driver had to take his break (even though the bus was 45 minutes late). I understand needing to take a break, but if this is the case there should be backup drivers to step in so all the passengers are not late to their prior engagements. We were all on our toes for over an hour.
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16 June 2017
I was here a couple of weeks ago. It's not the best looking station and could do with a renovation. The bus I was hoping to catch was delayed by two and a half hours. No big deal to me, other people whined and complained and made an awful racket about it. The staff did an excellent job of staying calm and respectful in spite of the immature behavior of some of the passengers
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06 January 2017
Satan's circus apathetic staff hustlers like fly's on a carcus no choice but to ride cheap fares every time more traumatic than the last
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25 December 2016
I don't love this place but everytime I visit here I have a different experience with the customer service but today the young lady working the noon shift was very pleasant and helpful.
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09 December 2016
1st time riding greyhound ever and it will be the last unless absolutely necessary. On the way to Youngstown, 3hr layover in Cleveland. On way back home to Kcmo. 7 hr layover in Columbus Ohio. Beforehand waiting another 3 hrs in Youngstown when leaving Ohio. Horrible, miserable service and staff. Cannot wait for new system or business. It needs to go or be fixed period. Oh and by the way. I have class A Cdl. So I can smell bulshit, terrible route planning and despicable service.
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09 December 2016
Greyhound does a fantastic job at offering mediocre customer service with its uncaring employees, overpriced fares, and poorly maintained facilities. And, after your bus is indefinitely delayed with little to no communication, their team specifically hired for customer service shuffles you from person to person without ever actually presenting a solution.
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01 December 2016
Not bad. You get what you paid for. Unfortunately nobody offered to sell me any weed like back in the 90's. I remember back in the day, fools would always hang around the bus station and try to sell you some Tai Stick which turned out to be some garbage when you got home and tried to smoke it anyway..
The restaurant is closed, and I'm starving.
Hoping that I can buy something to eat at 4am when it opens.
Got about an hour layover, but it's all good because I'm bout to eat a cheeseburger, fries and soda which I paid $7.49 for.
I'm just glad to be on my way back to Cleveland coz I been hanging out in Hawaii smoking that killaz they sell for the last few years.
It's an alright night, no fine women to look at so that's one star off my review. I'm looking at a woman who is wearing pajama bottoms with some grey and pink Jordans. Just ugly
When is she coming with that food?? Now I'm not hungry because I accidentally filled up on Coke.
Peace to anyone who read this small pile of ramblingresponse / report this review
