Had everything I needed at a good price. Service was polite and helpful. It was clean and we'll organized
It is a smaller exchange due to the small population of Sailors and Coasties assigned to Key West. The size of the exchanges are directly proportionate to the assigned servicemembers. The selections are limited for the same reason, but customers can also order from the online store to have free shipping to the NEX.
The exchanges price match. If you find a better deal off base, they will honor it and still no taxes.
Mark at Customer Service takes great care of customers. You feel like family with him. Update: Mark has moved to the package store area. Jack is the new smiling face at Customer Service.
Most of associates very kind helpful. Store clean organized. Loved the Key West merchandise
We just moved down here from Ft. Detrick, MD, and this NEX is twice as big as the AAFES PX at Detrick, so not understanding why a few people say this exchange is small..Great prices, selection and can walk there from home. I believe they price match on most of the items they sale and they give back to the military community. Staff has been nothing but friendly to me and my family every time we shop there. Thanks
My visit to the Navy Exchange was great as it always is. The employees are friendly and helpful,quick to smile. I always feel like I'm at home.
It's nice to ask anyone in the aisle (who also is shopping ) where something might be and they know or go with you and help you look. The checkout is faster than I can empty my cart. The bagger also and they load up your car. Great friendly experience. 4 stars!!!!
Very quiet and calm. Everyone there is respectful and sees to your needs. So far one of the best postal exchange I have ever been too.
Limited options for an exchange. Small in comparison to others in florida
All staff working there are really nice. Some good sales time to time.
Given the remote location, this NEX provides the very best that it can. With lots of SALES and PRICE MATCHING no one can really complain.
Small base, small storebut staff is great, especially Ali who is the top go to person for the most difficult of questions. I understand she is also responsible for the Budweiser Clydesdales coming for a demonstration at Sigsbee. Way to go Ali!
Its very small compared to nearly any other base, not much here in general, you will be better off in the city