I came here for propane and waited 40 min. only for them to tell me they couldn’t do it that day (I have come here in the past for it). Not sure why they couldn’t have told me when they knew I was waiting for it. Poor customer service and the business itself never seems organized.
Overcharged me the first time when I had a night drop off. Manager also left a voicemail stating that nothing would be resolved. If I could post it I would. Second time was ok, guy actually walked there truck after I dropped it off and was more professional. My advice, take pictures of odometer, gas fuel before and after or they will screw you.
Reserve before you go. Arrive early if you are near the end of the month. Folks working there do a pretty good job considering how stressful moving is and how many folks are stressed when they go in to pick up a van.
Do not book Bright Side Movers with Uhaul. They are the most disrespectful movers I have ever seen. They lie and ruined several pieces of furniture and walls and then tried to blame it on the customer. Very crooked people. Very crooked. U haul should not associate with these people as it's bad for their reputation.
Showed up for my reservation and they did not have any uhauls. Same happened to 3 other peoplw infront of me. Their solution was to move another day. The staff isn't very helpful and they will not reassign a uhaul that is on the lot if there is a reservation later that day even though you are there and your uhaul truck is not.
TWICE not once, but TWICE (in one day), I had confirmation to pick up a truck at this location, to be returned 24 hours later only to be told there was no truck for me. Maybe it's this location or maybe it's corporate, but it's enough to tell me, "DON'T BOOK HERE!" unless you really don't need a truck. Thanks for screwing up my weekend, UHAUL. ZERO STARS
Extremely pleased with my U-Haul rental experience from the assistance with choosing the correct size truck for the job to the easy pick up and quick return. Will definitely use this U-Haul location in the future!
Great customer service. They did not have what I needed so they booked me exactly what I needed at the one down the street. I will definitely come back.
Use to go in and spend maybe 25.00 monthly until an employee complained about taking the free boxes.
Very easy to reserve, rent, and return equipment. Everything was clean and in good condition. Helpful employees.
I made a reservation planning to pick up the truck at one place and drop it at another locally to save on mileage. I am aloud to do this but it turns out that is a one way trip and costs more. The gentleman at the counter saw this and corrected it saving me $150.00. The service was equally pleasant on my return. Great shop for me to go to, guessing there is someone dragging the scores down.
Repeat customer -- I prefer this location over others (despite having closer U-Haul locations nearby). They have great weekend and evening service hours, 24/7 self-service drop-off, accommodating vehicle availability, and an easy process for reserving truck rentals and purchasing moving supplies. Only once had a mileage calculation issue based on invalid odometer reading, but the business manager professionally corrected it. Overall, satisfactory experience & highly recommended!