Great care & attention-- always explained treatments needed. Plus good follow up
They are wonderful with the animals, I bring my dog 🐶 for all her needs, they also have payments for low income families
Two years ago I brought my cat who is 20 years old to have her back teeth removed they were great she went through with flying colors and she is still living today. Sadly yesterday I brought my dog who had chewed half of a tennis ball two weeks prior and started coughing gagging choking I brought him in to tuffs at tech they did an x-ray of his lung, belly and intestines. After a two hour wait he came out but Drowsy not able to walk good and they suggested we bring him the next day for a procedure to go down his throat into his belly look around and take whatever's in there out if that didn't work we were going to do an abdominal exploratory on the next visit. As they wanted Grafton vet hospital to review the x-rays. So this morning I called to review the x-rays and proceed with what they recommended well upon the student vet tech whoever calling me back said they had already booked surgeries and we're not able to see my boy today. Explanation!!! yesterday they seem to want to get him in right away do this stuff because it was a long weekend and if he ever went into distress I'd have to bring him to another vet OK. Today comes they're all booked can't see my boy suggest me watch him and if anything happens bring him to another vet. When I asked about the spot on his lung that they had seen he couldn't even tell me anything yesterday he said he would consult with Grafton animal hospital this morning he said we don't know it could be pneumonia. You see an x-ray and you can't tell if it's pneumonia so my boy goes home maybe with pneumonia with no medication at all what!!what !!!!what !!! why did I go there when they can't say if he had pneumonia they can't say if they saw anything in his belly or intestines so now I'm back to square one my boy is sick doesn't want to walk and I'm out $200 wow that's all I have to say is "wow" no thank you, see you later, have a nice day, will not be returning.
It's hard to put this place in words for me you need to have benafits otherwise there a teaching school so the prices are very afford able
My first experience there was great although the charge was quite a bit underestimated. But dog did well and the surgery alleviated the problem with his teeth. Second time I go for yearly vaccination and physical. Again I ended up paying three times as much as quoted for this and that extra. I understand it can be a long wait bc they overbook. But dogs there were growling at each other, fighting. Just too many and too much stimulation. Student vets, vets and assistants really try and are nice. I needed to use bathroom and no public bathroom there. Went down road three times and there was no sign at Worcester tech stating there was public bathroom inside. I guess it's a secret. I finally after many attempts found open door to access the bathroom and the school staff looked at me like I was a complete interruption. Never mind I had to bring dog with me. No public bathroom at clinic? That's ridiculous. Walking up and down to school three times with all doors to school locked, ridiculous. If you're waiting 2 hours to be seen, don't they think someone may need restroom, esp elderly clients.. Finally staff from Tufts said she'd bring me down. Seven doors locked, one open with no sign. Guess I missed it after trying all doors and even going around to front. Again, dragging dog into restroom of which he wasn't really allowed. Ridiculous. So ATM at school is broken. Was short of cash bc bill was way over estimate. They only take cash which I'm not sending thru mail and don't have transportation to get there. So I'm sending a check. Even though they cater to low income, we don't have to be treated as such
Experience and careing stuff, discounted rate for low income animal parents and excellent health care for our animals
I had to call over 7 times, and I was turned down because I don't have food stamps..? I wasn't even recommended another place to take my dogs at a low cost.
I know many college grads who work and support themselves and their student loans which is almost another rent cost, but ATLEAST a recommendation would have been nice for someone who travels frequently and really cares for his animals and upkeep.
Not impressed to say the least.
Glad they are low cost and extremely friendly but if I can't afford another vet and my dog had an emergency such as today I can't be seen there with her. What am I supposed to do i was given 3 other phone numbers for low cost clinics none of them are answering. They are here to help but if they are booked what happens to our animals then ? I can't afford these expensive vets that sometimes do tests for the heck of it just to pile on the bills. I'm extremely frustrated.