I do feel that the staff should greet customers that they come across with a simple smile or cheerful hello. Not everyone here did that. There was a nice lady with salt and pepper hair in the office behind the receptionist desk that was very friendly. I appreciated that. The service to my vehicle was good. My receipt was not very clear on exactly what service was done. I had to call and leave a message for the service dept. No one called back so I called in again 2 hours later and was directly transferred and got the answer I needed.
One of the best car purchase experiences I have had. Went the extra mile.
Amazing service! Beautiful dealership with great selection of vehicles.
Wow! Under 2 hours from start to finish to purchase a truck! Absolute best automotive buying experience EVER!! Never felt like I was being pressured or lied to! I will HIGHLY recommend you to others. Might be a small dealership, but it is done right from start to finish!!!! Thank you!!!
This dealership has been around for many decades in the same place while other dealers have come and gone. I have been doing business with them for "decades" also, and my recent purchase met all my expectations of an excellent dealer. I can truthfully say that this dealer has shown courtesy and honesty where other dealers in the area have failed (personal experience). If you are looking to purchase a vehicle or looking for good service I highly recommend Triangle Chevrolet-Buick. They actually make you feel like they really appreciate your business! My previous experiences with service on my vehicles have surpassed my expectations. They go the "extra mile" to please.
Excellent dealership. Knowledgeable and extremely friendly! Will definitely buy my next Chevrolet here.
I've been doing buisness with Triangle Chevrolet in Defuniak Springs Florida for 3 years now. From my friend Jonathan the finance manager Charlie our friend in sales who sold us our 2014 Chevrolet Equinox brand New. And of course service. Bear and his crew do a great job of service and do it asap. Unlike other larger dealerships who you go to for service you go in and by the time they're done your first retirement check is waiting for you. Everyone at,Triangle from the owner down to all employees care about the customers. No you don't have to believe what I say. But if you have a GM product please find out for yourself. It only allows 5 stars but Triangle Chevrolet deserves more. No I don't work for Triangle Chevrolet. I'm just a retiree who knows when he's not being taken advantage of. Looking for a new Chevrolet then go to Triangle Chevrolet. My wife passed away 3 years ago. We had a Hyundai Santa FE. In August of 2014 2 months after my wife passed my son and daughter told me Dad we cannot ride in the Hyundai as it held to many beautiful memories of my wife and children and I. But it came down to they made a great point. So went into Triangle late in the afternoon picked my new Equinox up the next morning. So in closing not to bore you with my story. But I won't go anywhere else. George L Campbell Defuniak Springs Florida
Poor customer service! I will never go back to this place I sat outside for a half hour before anybody would help me and then I had to call six hours later to get an update on my vehicle because they never called me. Turns out my truck had been ready for about two hours . The worst customer service I have ever experienced! This place used to be a great place to go but now it's completely different. And my vehicle is still acting up.
The moment my hubby walked into Triangle Chevrolet to have his oil changed on his truck and just so happened to see a car that he knew I would like, the experience was wonderful. Robert, Charlie, & the gentlemen that did the signing process, were all amazing and made the deal happen. These men were very easy to talk with, down to earth, not pushy, respectful and just outright genuine people. You guys have gained our business and we will definitely be referring everyone we know to your dealership. Don't change anything!!
Eric and the service team at Triangle have always been great to work with, they always take care of me and all of my vehicles.
Dropped off my new Stingray for an oil service. I assumed by my oil decal which read; Mobil 1 FULL Synthetic it would receive the sameit did not. Eric offered to replacebut it's not the pointa disappointing service.
I also discovered that they had spilled oil on the driver front fender and it had NOT been wiped clean.
Not sure what happened todaythis was my first visit