Tourneau Bal Harbour Shops

Location :

9700 Collins Ave #210, Bal Harbour, FL 33154, USA
Added by Jopie, at 27 July 2013

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• Rich Gardner

  17 May 2017

  I had a great experience at this store. I had been searching for a very hard to find Rolexthis store had one in stock. Fernando was very accommodating and helpful. I was treated very well. I had to drive 4 hours each way to get there, but I wouldn't hesitate to do it again for a future purchase.

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• Pablo Davidov

  02 April 2017

  Absolutely terrible customer service. For a store in the luxury industry that caters to educated customers they treat them in the most condescending manner. I called to inquire if they had a particular watch and as they did not, they couldn't be of any further help because I was not an "existing Tourneau customer". A business model that does not cater to new business is bound to fail. Probably why their Aventura store closed already. I am now getting that watch from one of their competitors.

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• Conrad Walters

  03 August 2013

  Great customer service!

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