Name: Tom Wood Toyota
Address: 4202 Lafayette Rd, Indianapolis, IN 46254, USA, US
Telephone: +1 317-297-2444

Tom Wood Toyota is a car dealer, located at 4202 Lafayette Rd, Indianapolis, IN 46254, USA. They can be contacted via phone at +1 317-297-2444, visit their website www.tomwoodtoyota.com for more detailed information.

Location :

4202 Lafayette Rd, Indianapolis, IN 46254, USA

Contacts :

Added by Jopie, at 14 January 2017

Monday 8:00 AM – 8:00 PM
Tuesday 8:00 AM – 8:00 PM
Wednesday 8:00 AM – 8:00 PM
Thursday 8:00 AM – 8:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 6:00 PM
Sunday Closed

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Amanda McCreary

07 November 2017

Had the oil changed in my G8. Great service!! James Robinette did the oil change and was very thorough checking if there was anything else needed. The manager Jeremy Forsyth is great as well. The whole team is very helpful and knowledgeable!
Austin Jeffers

01 November 2017

Erin the service advisor was great. I mean awesome. She was so helpful in explaining my warranty and she didn't make me feel stupid. She was super accommodating. I would recommend this dealer over all others in Indy. The shop was clean and everyone was friendly and offered help. This service department rocks
Austin Goodman

23 September 2017

We had a great experience working with car salesman James. He was clear and honest and very helpful to getting the right car for our family. They made every effort to accommodate our needs and wants at an affordable price.
Pamela Maynard

12 September 2017

I have always had a good experience at Tom Woods. I have been able to take the advice they give and explain well what is required and why. They understand my need to pace things out financially and help me plan the order of services I might need. I also appreciate their courtesy.
Rusty Duncan

19 August 2017

We were very pleased with our used vehicle shopping and purchasing experience at Tom Wood Toyota in Indianapolis.

Our salesperson, Emma, was courteous and friendly, and we never felt pressured or uncomfortable. She was very knowledgeable about the vehicle, payment and warranty options, and helped us with finding the best financing. Emma even introduced us to the service department staff after the sale (something I've never experienced before), and helped us to schedule our first maintenance appointment. I've never had a better experience working with someone to find a car than I did with Emma.

The sales manager, J. R., was also very straightforward and easy to work with when it came to negotiating terms and closing the purchase.

The finance officer, Eddy, made the credit and warranty process very easy and understandable.

In short, this was a family of people who were pleasant to work with. I highly recommend the staff at Tom Wood Toyota.
Kim Durfee

16 August 2017

Devon with Tom Wood Toyota was great! I live in California and purchased a 4Runner. After months of searching Tom Wood had exactly what I was looking for. Devon made the deal stress free. He sent videos and text messages and emails to make sure I was satisfied. All the paperwork was ready to go when I flew in, he even picked me up from the airport! After a an hour I was on the road heading home! If I lived local I would definitely go back! Thanks Devon!!!
John Fletcher

19 July 2017

Had a great experience. Very friendly, professional, courteous, made me feel like they were glad to have me as a customer. Even for just a simple oil change and tire rotation. The only thing I didn't like was having to back out after the car was done. Pretty tight quarters to navigate. I would have given a five star if not for that. I really didn't like that part. But I will be back. Thanks for the great service.
Snk Logistics Usa

10 May 2017

Brought my Van here for a safety recall @ I was told it will take 2hrs to complete work.It ended up being more than 5hrs .The Van was not touched for hrs. The service department seemed not to care that i had to go to work @2pm . Will not recommend them to anyone.
Chris Kirby

22 April 2017

This business has shady business practices and also false advertising to draw in business. You would think a reputable business wouldn't need to prey on people to do business, but everything is about making money, not helping or being honest to people. Offering money just so you can log appointments for numbers is sleazy. Definitely take into consideration before buying a car here.

People I know got the 1000 dollar flyer as well just to be lured into the location to be told they had won something, but no, just some pushy salesman TRYING to sell you a car you didn't want to buy. As someone who was potentially looking to buy a car, I would never buy from any of this chain of dealerships based on this practice alone.
William Bumbalough

22 March 2017

One Star: So, this weekend they're advertising a sale which is fine and great, business need to do this. I had no clue til the flyer they sent out arrived yesterday, again fine and dandy. It about ended up in my recycling, but I figured what the heck, and scratched off for the prizing. Holy cow, $1000! Great! Called the number, they confirmed that "Yes, you're a winner" (But did NOT note actual prize you're winning). Great! Setup an appointment to arrive the next day to claim my $1000!

Sure enough, the room was packed with people, which instantly just made me start to laugh. Gentleman took my flyer, and we confirmed that again, I was a "winner." But, he noted that I could use the prize $ I won on the flyer TOWARDS a vehicle. I had actually "won" a $5 gift card to Wal-Mart as my last two numbers of the PIN number (found at the top right corner of the flyer) given on the flyer within their sales room. Now my wife and I are both fairly educated people, having a masters and a BS and the only fine print we found regarding the prizing was that "No Purchase was necessary to win" which is pretty standard.

So, in short: Exceptionally mis-leading (But, they didnt lie) advertising in hopes of generating sales leads (as they get your name and phone number) and get people in the door. As I am sure they will read these reviews, I kindly ask that my name be redacted from their sales list as we will NOT be shopping nor using their services ever again in the future. I was scheduled and arrived for the 'appointment' at 12pm EST Wednesday March 22nd, 2017
Erinne Palmer-Mitchell

24 January 2017

I've never felt that I was overcharged for any service done. After service I'm provided information on regular maintenance on my car. I'm not pressured into unnecessary work. The service waiting area is always clean and coffee is always provided. Erin is the best!
Tiffany Avant

21 January 2017

I absolutely love this dealership I've bought 2 cars from them they are definitely knowledgeable about all walks of cars they are nice and give great advice for different situations of car buying.