I have Purchased a vehicle and had work done in the body shop. Great people and easy to work with. Locally owned and operated. Highly Recommend.
Not very friendly and interior detailing took longer than a day with no call to keep me informed since I was told I'd receive a call when it was done that evening. Their website and door say the service center is open until 6:00 the day it was supposed to be done, but when I called at 5:41 to check on my car I got a very annoyed showroom employee who told me they've always left at 5:30. I called back the next day at 2:00 (the time I got off work) to find out it had been done for about an hour. I paid $100 for the experience and finally had my car back.
We were referred to Gene Lewis Ford by a Friend who highly recommend Steve Lewis and the Gene Lewis Dealership. They have been working with and selling Fords forever, so I felt like they must be doing something right. We drove 50 miles one way to get there, but it was Worth it. It was the best car buying experience I have ever had. I told them the style of car and price range I needed for my daughter, This would be her first car to own. Steve treated us like family. He got all the pieces of the deal we needed together and the car that fit our situation perfectly without any hassle. We got a Fully Loaded 2016 Ford Focus with less than 8,000 miles. Perfect fit! When you need a car or truck save yourself time and go straight to Gene Lewis Ford in Lebanon, they treat you like Family. Say Hi to Steve for me. Mike Ehringer
Honest and Strait forward. I used to be an Estes customer, now a Gene Lewis Customer!
Thanks David for the great buying expierence.
We had hail damage and debri damage from storm they guoted. Almost $6,200. Are agent went down there and went.over the car with them well it ended up. We had to make. Three trips down there and it still wasn't fixed.properly. it took them from June 24 till. July 19 and they got more money for damage that wasnt there when we dropped it off I wouldn't. Reccomend them to anyone
Well it is a Ford dealer. Everything is 100$ it seems they tend to be friendly, see the Lady in Service not the Guy, unless you know him, then he is cool with you. The lady will go the extra mile for you I wish I remembered her name. I am glad they warned me my lug nuts we're bad before removing them and not being able to put them back on. Buta set costs 132$ ..waiting for another payday.
Very friendly staff, no pressure while looking at the cars. I will definitely go there the next time I'm car shopping.
The easiest and smoothest buying process I've ever been through! Everyone is laid back and easy to get along with. Will be happy to buy again from them.
Home of the go getters service price and sincere caring. Lewis Brothers bring it every day
I always get great service here whether it's buying a car, service department, or body repair. Would recommend to anyone
Great service and people who will be there for you after the sale. It is a family owned dealership and the way they take care of their customers is what sets them apart.
They have a service department and collision center that work on all makes and models.
This review is towards the body shop. My car was in their shop for a month (literally) and I recieved 0 updates on how the car was going and what the estimated date of completion would be. The gentleman in the body shop who I spoke too often had very little patience and he acted like I was wasting his time. I went back THREE times because I had a turn signal light out, my alignment wasn't right, and other things. I kept recieving excuses on top of excuses. I would like to help anyone by saving them to agony of taking their car to this awful place. I finally took my car out somewhere else after a month and the owner stepped in and wanted me to keep it there but it was too late for that. DONT take your car here. They don't know what they are doing and they go on their own schedule and don't inform the customer. I would rather take my car to a red lobster to have it worked on rather than to this place. (The only reason they get 2 stars is because the owner was a nice guy who wanted to help but it was too late)
We had engine problems while moving my daughters back to college. Luckily it happened at the Lebanon exit and we ended up towed to Gene Lewis Ford. Everyone was super nice and had us back on the road in a couple of hours.and at a reasonable price!! Thank you!!!