Tom Williams Collision Center

Location :

1874 Grants Mill Rd, Irondale, AL 35210, USA
Added by Jopie, at 06 August 2016

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• Samantha Brazil

  21 August 2017

  Wonderful staff, always upbeat and willing to help! Chad is the best service advisor I've had!

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• Terry Burgin

  20 August 2017

  Tom Williams is the best highline dealer in Alabama

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• Asim Bag

  10 April 2017

  This is the place to go if you need body care for your Audi cars.

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• William Phillips

  04 April 2017

  Have fixed 5 vehicles perfectly. Highly recommend and wish people would quit running into me. But know where I will go if I get hit again:)

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• Matt Coleman

  28 December 2016

  Tom Williams Collision Center has done great work for me. I've taken my car (2012 Mini Cooper S) twice, once for full frontal collision repair requiring major engine part replacement, and again to repair somewhat minor hood damage incurred from loose road debris which fell from a commercial truck. They seem thorough ensuring vehicles are restored as close to new as possible, using correct parts. Most recently, they cared enough to repaint the hood when their first application "fish eyed." My car is a unique color, and they have matched it perfectly. They worked seamlessly with my insurance, and my Collision Advisor, Jeff Price, was friendly and kept me well informed of the repair process.

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• Gb Outlaw

  28 November 2016

  Friendly and knowledgeable service.

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• KC M

  06 October 2016

  Good customer service

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• Victor Iribe Jr

  24 September 2016

  Took my mini for repair to their shop, and took them two weeks to repair. When they were finally done with the repairs, they gave my car back with a broken windshield, which they couldn't believe they broke untill they saw the insurance pictures. To this day I haven't haven't been refunded for the windshield. Also, the so called repairs they did on my car were not even finished. They failed to send me some parts that were missing on my front bumper. I've been trying to reach the manager for the past month in regards to the missing bumper parts and the quote of my windshield, but it seems like he cares more for other customers, perhaps the ones who come in with a BMW m3 or m5. Their call back system is either broken, or the manager simply does not care if you don't meet his standards for a top tier customer. I would strongly suggest you avoid this shop, it's nothing but a future head ache.

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• Taderius Anthony

  13 August 2016

  Very unprofessional call back service had my wife's car for a week to
  Diagnose the coolant system come to find out there not qualified and or certified with BMW CARS !!!!😂😭

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