I know people want to write good reviews so they do not seem controversial or at fault for not being supportive of our community dealership, but I cannot based on my service today. I went to this location in my town Titusville to walk out of there with a new jeep. I wanted a specific car and was willing to pay for getting what I want. I was told there is some kind of end of year sale for all 2017, but then at the end I was given a price without any deal or "rebate." I was told that there was an end of year deal on every care but the one I wanted to buy. I must look like a complete moron because that is how I was treated. I told the very nice gentleman with the nice clothes and mustache that I would go somewhere else to buy what I want and he asked me to wait while he got someone else to explain to me why I had to pay so much a month to buy the car. He made up some cockamamie formula that I will need to follow in order to finance a car. According to his formula, I should pay $10.00 per thousand the car is worth. That is exactly what I came in there to pay but was given a higher price. The car without any kind of deal or rebate was 310000 so 10$ per thousand would make my payments 310 a ,month which is exactly what I was willing to pay and told him before we test drove the cars. They told me I would start off at 416 a month not including fees they were going to tack on at the end. I will not do business with someone who actually let me walk out of there without my dream car at the price according to his own calculations, I was willing to pay. That is poor businessmanship and no one should settle for someone to treat them like that. He offered to sell me some other car on the lot. If I am going to spend my hard earned money on a car, it is going to be the car that I actually want. I will continue to walk to work until I find someone wiling to sell me the car I want. It is like people do not value anything anymore. They sure don't at this dealership.
The staff over Titusville Chrysler work hard to put you in the vehicle you want. It may seem like it is taking a long time but they are trying to give you the best deal they can. If they can't make a deal they buy your gas back home, and when you purchase they give you a full tank of gas. Also if you refer people to come and purchase they send you $100 in the mail! This dealership is all about customer appreciation, they make you feel welcome!
Titusville Chrysler is a fantastic dealership! Will deal with these guys any day of the week. They don't hassle you and know their stuff. Their staff is very knowledgeable and they got me the best deal for my new journey and paid a lot for my old dart I traded in. Will keep buying from this dealership and I know they won't steer me wrong. The fact that people write sour reviews just because they are not in a position to buy a car are foolish and petty5 stars all the way! Highly recommend to anyone! Not to mention if you refer someone and they buy, you get 100 bucks! Can't beat that!
It's one of the best dealership I even been to. Bought two trucks & 2 cars that they make you feel like family there.. Aaron Jimenez has been great to us! Thank you
Great service! I decided to purchase my Jeep the same day I was helped over the phone from Orlando. They waited for me to arrive in town and gave me awesome service for all my questions! I loved their laid back vibe and felt like I was buying my Jeep from a friend! Thank you so much!
Just want to share about purchasing our car last year and the additional bucket of cleaning products that cost us 600.00 because we added super polysteel to protect it from the weather and such Well the addition of this to keep our paint like new keep it from chipping etc has never done anything I was sold a bucket of cleaning products for the car that is not worth 30.00 by Titusville Chrysler Dodge. Yes we are to discern and all that the guarantee was looking really good well if you want to purchase a new vehicle do not go there. They will sell you things you do not want and don't work! Super Polysteel is the biggest rip off!
Great experience, they did everything they could to get me in the truck I wanted. The owner is a great guy, he checks on you while you're waiting to hear back about the deal. Aaron, the salesman, is awesome. He did everything he could, including got me lower insurance, plus he tells you the truth. Good people all around! So go see Aaron and give him your business!
Had a great experience purchasing a minivan here. They took our offer which made it a great deal, serviced the minivan and told us we had free oil changes for the next two years. Wow, they really take care of their customers. Would recommend this dealership to anyone.
Don't ever use this dealership!!! Customer service is horrible! You set an appointment to see a car at 1pm. The car they sold the day before and didn't have the common decency to call and let you know! I drove 2 and a half hours for this test drive and they can't call me to let me know!!! Ridiculous!!! The manager was like I can still show you the car!! What? Why would you want to waist even more of my only day off!!!
I bought a Ram 1500 there. There were a couple issues with the paint and the radio needed replacing and the salesman Aaron had it taken care of it in a day. His service is the reason they got my business. They gave me good value for my trade as well. Great selection of vehicles on the lot.
Good people the employees were very knowledgeable and all of those that didn't have what I want comma they were well-organized and getting the information I needed.
I bought my Charger there. There service dept is quick. Had issue with oil pump but was just a sensor. They had me back on the road in two hours from time I pulled in. It was a Saturday no appointment. Also Dillion our Salesman is a great guy. Very personable and not pushy though I knew exactly what I wanted.
I drove an hour and a half to come to this DUMP after we read online about a car. We called to confirm the price and they agreed. Showed up at the time we agreed to purchase the car and AMAZINGLY THE CAR HAD DOUBLED IN PRICE in the hour wnd a half it took for me to drive tp this dumpy trailer . BY FAR this is the worst establishment (if you want to call it that) I have EVER been to. Buyers RUN, DO NOT WALK from this establishment and save yourself the time and headache.
BUYER BEWARE!!! If I could give this dealership less than 1 star I would. We were quoted a price, and the price that was listed on the website. Called the dealership and confirmed the price and told them we would pick it up in the morning. Show up this morning and they have DOUBLED the price of car. We were told by the "manager" that it was a mistake, even though we confirmed with the dealership itself. Manager was rude and basically said it wasn't his problem. And that they had lots of calls on the car so they raised the price. AVOID THIS PLACE AT ALL COSTS.
Amazing service department and VERY knowledgeable staff. One stands out more to me simply because he took the time to listen to what I was looking for and not what he wanted to sell. Great job Christos!!!