This dealership is awesome! I recently moved here from Illinois, and have had nothing but good experiences here! Kyle, Allen, and Kim in service are wonderful. I have worked with Kyle during most of my visits, and he is so professional and honest. He prioritizes the services you need and doesn't pressure you at all! I'm definitely not going anywhere else for my car!
Fantastic Service team!!! Neddie, Kim, Allen, and Kyle are all exceptional people. Always treated me like family. Everyone at this dealership is fantastic!
Right from walking in the door I was greeted by all the sales people and also welcomed with a warm handshake from Jose. From there I was already blown away, greeting someone is always a must. From there Jose helped me pick out the right car for me and was very knowlegeable about all the inventory they had. After I picked out the car of my dreams I met the Finance Manager Matt. Matt was also very helpful on getting me the best rate and helped me get a couple extra goodies that will in the long run save my pocketbook and keep my car looking and driving great. All in all I had a wonderful experience and will be going back to work with these two too buy another car in the future. Thank you Jose and Matt! I truly appreciate the great customer service you have given me! Keep up the great work!
I bought my car in Chicago, but I enjoy the service from the PEOPLE in Indiana due to respect and aware of who you are when you come into their business. ☺🤗 "THOMAS KIA"
MY NO 5 CARS I BOUGHT THERE GREAT SERVICE AND GREAT SALES PERSONS WOULD SAY THEY ARE THE BEST YOU CAN FIND
These folks are always helpful and eager to please! I bought a 2015 Rio a few years ago because I needed to replace a vehicle that was becoming too expensive to keep due to repairs.
I traded in for a Soul in 2017 because I needed something larger for my family. My only complaint is that until I really pressed them, they were going to charge me for things on the vehicle that I didn't want, like the luxury detail package. But they saw my points and accommodated us on the price.
As for their service center, I took my Rio for all the scheduled maintenance and never had any issues. They were very transparent with issues and worked as quickly as they could.
I would recommend Thomas Kia to anyone looking for a vehicle or a service center!
Sales and service excellent.. Highly recommend this dealership no matter if looking for new or used.. Brought 2 different people in for purchases in a month..keep up the great job guys
Do not count on Thomas Kia to hold up to their "promise." I bought my car from them 5 years ago and I have gone to them for service every year. They promised "coverage" for problems that arose. This "promise" only extended until there was a real problem with the car. They have looked into every possible way not to cover my transmission even though I have been a loyal customer all these years. I would never recommend them. It has been very dishonest and unprofessional. Do not buy your car from them. I am very unhappy with the customer service that I have received.
CRAIG and the Gm were great to work with. Our family needed a work car and they made it happen! Blessing in disguise! Thank you again!
They treat me like family. Always take good care of my vehicle. They have been honest.
I purchased my brand new Kia Sedona SXL yesterday. John Roney was fantastic from start to finish! He was very knowledgeable and went the extra mile to make me feel comfortable and our entire family was ecstatic when we picked it up later in the day. Jim and Matt from the Finance department made the process super easy.. Thank you Thomas Kia!!! 150% Satisfied!
Bought a 2016 Kia Soul and it is the best new car i have ever bought. I had bought new cars in the past but this Kia Soul so far is running circles around them and this is my first foreign car ever. Jose was the sales person who sold me my Kia and he was really cool and worked hard to get me a great deal. Thanks again Jose Martinez.