I used to go here everyday and usually always left satisfied. Until last time we went in. We paid for our purchase with a 100$ bill and received a FAKE counterfeit 10$ bill as part of our change. After notifying them of the issue and attempting to go back in multiple times, the security guard said “sorry man there’s nothing we can do for you, call the cops.” Finally someone on the phone said to come in so they can make it right. Yes It’s 10 dollars but it’s the principle, and by then I was over it and decided it wasn’t worth it, that I would take my business somewhere else.
Awful dispensary and atmosphere. I enjoy walking into a comfortable, and welcoming environment when I visit a weed store. Instead of feeling like I’m walking out of the hood, it feels like I’m walking right down the street and buying weed back in my neighborhood. Instead of asking if I need anything as I in there they all stared at me like I was doing something wrong, how nice.
Every single person who helped me looked and was as if they just finish snorting a line of your something I won’t mention by name (Ice), a bit high strung for a weed shop. All of them! Including the person checking my I.D., (Can’t call him a security guard if he can’t take care of himself) to the person helping me find my stuff, and the person behind the register. The Reef used to be the best, it’s tough seeing watching the fall to the bottom in Seaside. I visited on, 2/7/23 BTW
One top place to go if and Monterey Bay area all is good customer service and they have around prices for everyone
Horrible service and double pricing their items. They tried to rip me off. Twice. First tried to charge me $41 for a $22 item and was told it had taxes and a card charge. It still didn’t add up so she apologized and said the item wasn’t in inventory so couldn’t sell. Then I purchased an item priced at $25 and my card was charged $38.. again, Doesn’t add up. $13 in taxes and other fees for a single item? I was visiting from Santa Cruz and I regret stopping here .my local shops never over charge or make me leave feeling tricked and ripped off. The receipt I asked more than once to have, showed a $35 charge but my bank statement charge is $38. Make it make sense because it don’t. I paid 38 bucks for a half gram disposable cartridge. The girls working the registers lack simple math skills and at the least shouldn’t be making transactions 🙄
This store is awesome I always go there all the time. Always have great deals and prices are amazing compared to other stores. Everyone in their is awesome. (Henry said this )