Name: The Official Ticket Center
Address: 3148 Vineland Rd. (S.R. 535), Kissimmee, FL 34746, USA, US
Telephone: +1 407-396-9020

The Official Ticket Center is an amusement park, located at 3148 Vineland Rd. (S.R. 535), Kissimmee, FL 34746, USA. They can be contacted via phone at +1 407-396-9020, visit their website www.officialticketcenter.com for more detailed information.

Location :

3148 Vineland Rd. (S.R. 535), Kissimmee, FL 34746, USA

Contacts :

Added by Jopie, at 21 October 2014

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 6:00 PM
Sunday 8:00 AM – 6:00 PM

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Kristi Benjamin

25 December 2017

So far so good. Best prices, friendly service. If we get in the gate without drama, I'll give them a 5 lol. Will see tomorrow🤣
Update: 5 🌟's! Absolutely no issues. Great service! I will use them whenever I'm in Orlando!
MYK Apple

11 November 2017

Don’t deal with these guys, especially if outside the USA- I bought tickets from them two years ago without any trouble, but this time, they charged my card in full and then subsequently claimed that they couldn’t provide etickets to me as my bank does not have ‘address verification’?? Lost over USD70 when they refunded the money in Bank/exchange fees and ended up buying through Disney waste of time and money
Maureen Torres

21 October 2017

Every time I come to Orlando I buy the tickets for the parks here. You can save money, even more when you’re traveling with a group of people like I am. We just saved $140 following Tom’s recommendations. He’s one of the owners, excellent customer service!! Very nice people will take care of you if you visit them. I definitely recommend this place!
Rosanne Tomes

22 September 2017

Very satisfied! Initially there was some miscommunication regarding the bonus water park passes, but Doug, the owner came through for me. He was very accommodating and professional, and went above and beyond. Excellent customer service!
David Ross

04 August 2017

Good service and helpful information. Would definitely go back.
Mike Driver

11 May 2017

I received a call the morning after making a ticket purchase from an employee asking me to confirm my purchase of Disney tickets. The number did not come from the number listed on the email confirmation I received, so I immediately became suspicious. I hung up and called the number on the email and received the same employee. I explained to her I was wary of the call since I've encountered fraud in the Orlando area in the past. She explained she was also wary of me since I hung up. I understood where she was coming from, but she seemed to be unable or unwilling to get past that point and get on with the purpose of the call. She insinuated a couple of times that she was about to cancel the order. So, finally, I just gave up and told her to cancel it.

I can't be the first customer to have hung up and called back because they were a little suspicious of the call. I've placed orders with this company before. However, I was disappointed in this particular employee's way of going about the process of verifying the transaction. She definitely was not a good representative of the company.
Lisette Quintano

06 April 2017

Update: The ticket center responded to my call the very next morning and said that they sent the wrong tickets by accident, and I received the correct tickets. Thank you, I would recommend this place to others save some money.

Went out on a limb and purchased tickets at a little bit of a lower price online and it was a terrible idea so far. I ordered 2 adult park to park tickets for 2 days w/ 2 days free. What I received is 4 1 day 1 park base tickets. So that's only 2 days for 2 people and not at all what I wanted. I called to leave a message so I could get the tickets changed. I hope they will take care of me, I will update this review so everyone knows how they handled the mistake. If they correct the mistake then I will be happy. But, if not it will be a big headache and possibly I will be out a lot of money. It is probably safer to just buy directly from universal.
Frank Govers

11 August 2016

Very professional and friendly people
Always give good advice
Daniela Bastos

30 December 2015

Great service. The owner is very nice and helpful, he took the time to give tips and help out. He make us feel like we matter. I will greatly recommend his business and his caring ways to provide a distinguished service to its customers!
Aspire Me

28 October 2014

The Worst ticket buying experience i have ever had. There was a misunderstanding during buying the tickets, and i had to re-turn to their office to just clarify and seek their customer support if they could possibly do any thing about it and help. I didn't want to argue or debate. I was really surprised by the reaction of their manager, it seems that he immediately wanted to fight without even trying to understand the situation and he was so rude and disrespectful! He started yelling, shouting and bad mouthing in front of my family and kids!! It was really weird situation. Horrible after sales support, and they seem they have a clear attitude issue! They might have cheap ticket prices, but definitely worst customer service on earth. If you want to have a pleasant vacation and piece of mind, absolutely avoid this store. Seriously, their manager over reacted in a way that upset my family and caused uncomfortable situation and he refused to help in any way.