As a first time car buyer, I was very nervous about the entire situation. Doug was fabulous to work with. I gave him my budget, he asked a few questions about "must haves," and he pulled through! I walked away that evening in a Tucson, extremely happy with the customer service, the answers to all of my questions, and the personable staff. Doug was upfront about everything I was getting, answered all my questions, and has continued to do so even after the sale. I could not have asked for a better experience as a first time buyer. I am in love with my new car, and it fits all of my needs. Go see Doug at Taylor Hyundai!!
Angel Mendez was very professional and polite. His dedication to his profession goes beyond what I've seen from other salesmen. I would definitely do future business with him and also recommend others to him.
Great dealership! We purchased a used vehicle from Taylor Hyundai recently. All employees were very friendly and went the extra mile to give us a great deal! Angel Mendez was easy to work with and took the time to make sure we were satisfied with our new car and the service we received (even though it was almost closing time)!
I came to browse and wound up buying. I wasn't hounded which I really appreciate. I was served by Ben and Tom who were extremely helpful. They answered all my questions and we're patient while I read every document and calculated all the numbers. Took about 2 hours total. Highly recommend!
We visited Taylor Hyundai with the intention of buying a vehicle, but were undecided on which particular vehicle we wanted. Ernest was a well-informed and patient guide, assisting us to reach a decision that would best meet our needs. Although we originally intended to buy a new vehicle, at our request, Ernest was able to show us several new models, plus an amazing CPO vehicle. He had comprehensive knowledge of all the vehicles we viewed, demonstrating patience and flexibility throughout our interactions. Ernest was attentive without making us feel pressured. We find excessive pressure an unwelcome disincentive and it is something that we had experienced at other dealerships. Both Ernest and David worked with us to make this deal happen, going the extra mile to provide us with the best value possible. We have no hesitation in recommending Taylor Hyundai in general and Ernest Eldridge in particular.
Angel and the team stayed way past closing making sure we were totally satisfied with our purchase. I definitely recommend coming to Taylor if you are looking for a great place to get a new Hyundai. Ask for Angel for an excellent experience.
Had a great buying experience from this sales team. Worked with me to get the exact car I wanted. I highly recommend this dealership if your looking for your next car.
This will be my third vehicle purchased or leased from Taylor Hyundai and my first time dealing with Angel. The service and sales team at Taylor Hyundai have always exceeded my expectations and this was no different. Due to circumstances with the vehicle I had as a trade, the process took a good amount of time over 2 weeks. Angel and management (David) were very accommodating and patient. I would recommend Taylor Auto Group to any of my friends and family.
I was a new car buyer who didn't know much and Mrs. Kimberly spent a lot of time in educating me and let me test drive several vehicles till we found the perfect car. Hyundai's warranty is about double other dealerships. I bought a sonata sport and I'm loving it!
I took my 2015 Sonata for regular service but had trouble arranging a pick up ride. Jamie McDonald took time to explain how I could pick it up after hours, etc. I received a text from her telling me when the car was finished and finally picked it up at 10 PM. It was exactly where she said it would be and was vacuumed and washed. Perfect. I returned to the dealership this morning to get my keys and paperwork and because I was having trouble walking, Jamie brought them to me at my car. I appreciate her conscientious and friendly service. The Hyundai service department is about 75% of why I have owned three Hyundai vehicles. They are the best.
Car buying is one my least favorite things to have to deal with. I spent 3 days in 2014 looking for a car at various dealers before I ultimately settled just to get it over with. This dealer is NOTHING like that.
The salesmen here are extremely friendly and helpful. They are not at all pushy or aggressive. I walked in and told them what I wanted my payments to be and they literally bent over backwards to make it happen. This place truly makes you feel in charge. I cannot recommend them enough.
I actually ended up buying two brand new cars today because they were so professional and gave a deal that got me out of a negative equity car I had.
You can't go wrong with Taylor.
My wife and I were inquiring about trading in her 2012 Elantra and ended up buying a new Elantra and a Santa Fe Sport. The deals were just that good. Our sales person, Jonathan Degumbia, was extremely helpful and knowledgeable of the vehicles we inquired about. The entire process was pleasant (no pressure). We enjoyed doing business at Taylor Hyundai.
Customer service and patience I came in with worries and doubts. Angel Mendez work very hard to convince me that i would not leave out unsatisfied. He kept his word and i want to say thank you for having patience with us.
I would like to thank Jamie Grayson ( Internet sales) for a very nice buying experience. He showed us the cars we were interested in and didn't give us any pressure to buy. He ran the numbers on 2 cars so we could compare the price difference. It was a very nice buying experience.
Seen a truck for an online sale, so I called and checked on it. It was in my price range as well all the feature I wanted. I originally talked with Jamie over the phone about the truck, but when I arrived he was with another customer. He gave me the option to wait or Angel could help me out considering he didn't know how long he was going to be. Angel had a great hand off and took care of us well. Friendly, and helpful, also if he didn't really know the answer to a question, he made it his business to find out. This was my first time buying a car and was his first sell also and it was a great experience for both of us. The Manager and Angle stayed after closing hours to work with me. That made this the best buying experience