About
Location :
Added by Jopie, at 27 December 2015
Opening Hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 5:30 PM
- Wednesday 8:00 AM – 5:30 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 5:30 PM
- Saturday 8:00 AM – 3:00 PM
- Sunday Closed
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19 Reviews
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24 April 2018
Inquired online about the availability of a vehicle on their lot on a Saturday, was sent confirmation of availability. Went and looked at it on Sunday. Called to set up appointment to test drive with a sales person on Monday morning, scheduled test drive and secured financing with the dealership only to be called later in the afternoon and told the vehicle was already sold at auction. They don’t know what vehicles are available on their own lot!!!!
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20 April 2018
We stumbled across Symdon as they had a truck with the features we were looking for that I found online. When we arrived, we found the truck we had called about parked up front and ready to take for a test drive. As soon as we got back from our test drive, Juliana answered all of our questions and as soon as we wanted to talk numbers, she got to work and presented an offer to us that was lower than we expected (and a trade offer higher than we expected)My husband and I were shocked - that's never happened to us or anyone we even know. We were all prepared to have to work for every dollar off, but didn't have to! My husband and I were so pleased with how straightforward and fair the whole experience felt. Juliana was extremely helpful and made us feel very comfortable. We highly recommend this dealership!
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20 March 2018
I didn't buy , but the staff was super Friendly. Both Dan and Aaron helped me with all of my product questions. I will definitely buy from Symdon when I am ready. Highly recommend Dealership.
They really make you feel like Family.report this review -
08 February 2018
Their service department is outstanding. When I had a fluke problem with my truck they wasted no time finding me a loaner car and taking care of right away for me.
Definitely would recommend them for their service and the body shop excellent as well as I've used them in the past tworeport this review -
13 January 2018
I brought my vehicle in for a simple alignment (a maximum 2 hour job), I was told it would be an hour or 2. 45 min after dropping my vehicle off I received a phone call from them stating I have a worn out part, however I am a technician at a different (and apparently much better dealership) and know that the part was still in working order. I told them to do my alignment anyways. 3 hours passed so I returned to the dealership and was told it would be 30-60 more minutes, I waitedand waitedand waited, finally they were done and ready to take it for a test drive. I watch the technician as he left the dealership in my prized possession and was very dissatisfied when he floored it out of the dealership and down the road, red lining my vehicle and going at least 15 MPH over the speed limit. Once my paperwork was ready I asked the receptionist if I would be receiving a discount for the excessive wait and abuse to my vehicle to which she replied in a snobby fashion with "no." No explanation as to why it took so long, no "im sorry", just a rude "no." I would highly recommend NEVER taking a vehicle here for service, it's worth the drive to go to any other dealership.
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08 November 2017
I love this dealership! Their prices are fair and reasonable and the staff is knowledgeable and nice. I considered going elsewhere for tires, but I'm certain that I got amazing tires at the best price.
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01 November 2017
They are always fast and friendly. I've been going there for years and never had a bad experience
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23 October 2017
If you are looking for more than just a "car dealer" then look no further! Symdon's in Mt Horeb is the place to go!
From the moment I walked in to Symdon's I was met with a different feeling than the car dealers that I have been to in the past. I didn't get the overwhelming sense of someone simply trying to make a sale. Shane McCully helped me out and he was just a lot more approachable than other salesmen that I have encountered in the past.
I explained my needs and he pointed me in the direction of a few new and used trucks. He was very meticulous in detailing the merits of each vehicle and helped me to pare things to a couple different options. The employees at Symdon's are just better people. They are interested in more than just selling a car. They're interested in who you are. Shane and I talked about bikes, kids, and the Packers all while filling in spaces with truck details. Even on the test drive the sense was of a couple guys just hanging out. It was pretty cool.
I ended up choosing a sweet, new 2017 Silverado 2500HD which Shane expedited via texting, emails and very quick responses. Loved the efficiency and attention to detail. In fact, they closed the deal within 24 hours so I could get the truck before a long weekend camping trip! To top things off they maximized the Chevrolet and in-house incentives and rebates so I could get great value!
When I returned to pick it up they offered to even help out with my children's school auction! They donated a really slick package of Chevrolet gear to be used as an auction item to raise funds for my kids' school.
The sale was a selfless easy experience right down to the final paperwork. Shane Jenkins provided excellent financial assistance and got me a great rate as well! He was not the stereotypical salesman who's main motive is to push products. Just information and the freedom to choose what was right for me.
In summary, I HIGHLY recommend Symdon's in Mt Horeb! The experience was a totally different one from my past experience with car dealers who just viewed me as a number. Kudos to the entire staff at Symdon's Chevrolet! You guys have a customer for life!report this review -
23 August 2017
I have had the best experience at Symdon Motors of Mount Horeb, from shopping the lot, purchasing and financing to having my car serviced. They made finding a vehicle easy and agreeable. The finance part was swift and painless. Just last week I dropped my car off for my first complementary oil change, the service center ensured my tires were rotated and were super friendly about setting the appointment and when I could pick up my vehicle. We will definitely purchase our next car at Symdon.
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22 July 2017
Loved going here. Fast and friendly. They came in under quote
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20 June 2017
Thanks for taking care of all of my 100,000 mile recommended maintenance needs while also suggesting cost saving alternatives and options. I appreciate your thinking about that in lieu of just doing things just because it is written down as needing to be done. Also, your prompt courteous and friendly staff is always a pleasure to interact with.
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17 May 2017
Great service and fast repair. Transfer case locked up on my 280,000 mile Duramax while traveling through Mt. Horeb. I was very happy with the accommodating service I received, and the service work price.
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19 April 2017
Bought my 3rd car from them this last fall. Love them and my guy Shane in finance. He find people the best deals and really does make it happen!
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15 March 2017
Worked with Tim Barry in parts. Was very accommodating and even delivered my items to my workplace. I tried obtaining this item through another Chevrolet Dealer and they were very difficult to work with. Tim made the process easy from the moment I hit purchase. Thank you Symdon for providing top notch service.
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13 December 2016
I bought a 2015 Silverado from Symdon in Mt Horeb. They didn't have the truck I was looking for, but were able to find it for me. Everyone there made it very easy to get the truck bought. Jana was helpful before, during and after the sale to make sure I got the truck I was looking for.
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04 September 2016
Terrible experience here, lied to me just to get me into the dealership. Snakes, all of them!
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07 July 2016
I've purchased 6 new chevy vehicles from Symdon and have had all my service work done by them for the last 30+ years.
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04 April 2016
If I could rate this company more than five stars, I would. The customer service is amazing and everyone is very willing to help. I have never had such a great experience with customer service anywhere. Shane does an amazing job trying to help with getting the financing. Jim was very helpful in making sure I was getting the car that was right for me. Both were honest and straight forward with me. The company overall makes you feel like you are dealing with your friends and not just another sale. I love my car but when it's time for a new one, there is no other place I will go. Thank you for everything!
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03 January 2016
Great Experience. The dealership worked with us and our needs for our next SUV. I would recommend this dealership to anyone looking for their next vehicle. Eric and Shane were great to work with.
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