Great staff, very friendly and helpful. Nice rooms with beach theme. Were there three times last summer, looking forward to this year's trip. Very good with special needs Grandson.
We stayed here for one night after getting back from Put-In-Bay late in the evening. Just a 15 min drive from the Jet Express and super cute. The rooms have soft beds, a mini fridge, tv, and microwave and cute wall color. The rooms were clean as well. I loved that it was right across the street from the lake! We will definitely be staying here again!
It was a fine place to stay except the sheets had a few hairs on them and the towels in the bathroom were not completely clean, they had a few hairs on them too. If it was all clean it would have been 5 stars.
Great place for the price during Bike Week. We have stayed in the motel rooms only, which are basic but clean. Has a microwave and fridge in each room, which many more expensive hotels do not have or make you pay extra for. Bathroom sinks of not have counters, so not a place for girly girls. Staff is extremely friendly, and although the store has limited hours it does have a decent range of food and camping products as well as beer and local wines. Even motel guests have the ability to have a campfire in the front area facing lake Erie, where there are plenty of wooden lounge chairs surrounding several covered fire rings. There is also a playground and picnic area next to the fishing pond (catch and release only). Very pleasant and modest, comparable to experience you get at the mom and pop diners.
The owner and the lady that worked at the front desk are amazing. It's a nice area. They have camping here as well. The rooms have a sofa bed, mini fridge, tv, and microwave. The rooms were clean as well. When we come back we will definitely be staying here again. (:
Very quiet and full of character. Like a scene straight from the movies. Great view from the front.
We missed our ferry to Kelleys island by 10 minutes and had to find a last minute option. We were thrilled by how attentive and accommodating this business was. We arrived to our room and were enthused to find a comfortable and suiting room for our circumstance. Very impressed by this business, highly recommend it to all, especially those who are equally unfortunate. We had a room right on the lake within 5 minutes, and very thankful.
I would like to start by saying my husband and I have been coming up to stay at the Surf Motel for the past 3 summers now. We have always had a good experience.
Our first stay this summer was absolutely horrible! To start off, we booked our room about a month ahead of time. We did so because we requested a room closest to the lake side. We both worked the day that we came up, so we decided it would be polite to call and inform the staff that we would be arriving a little later than the check-in time. The women on the phone was very polite and said that it was fine, and that she would have our room all ready for us when we got there. She also sad that we were in the second to last room towards the lake. I was thrilled! When we arrived we checked in and got out room key. The room that we ended up in was no where near the lake end! So naturally I was a little let down. But no big deal. However, this was only the beginning When we opened the door to our room, it was stale and hot! The AC was not even turned on. The windows were shut. Okay, againI can deal with this. Later in the evening I went to take a shower, which was much needed after being stuck in a hot room. As I turned on the water, the drain spit back a bunch of pubes in to the tub!! Then the tub began to fill with hairy water. My husband immediately called the office. A lady came in and basically just poured a bunch of draino down the tub and then said she would be back in 15 minutes to rinse it down. After this we were both pretty grossed out, so we decided we better check the rest of the room. And not to my surprise, we found questionable stains on the blankets, crusty chunks of food near the head of the bed and to top it all offbig boogers stuck to the mattress (near the headboard)!!
We booked the room for 2 nights and paid $200 for a disgusting dirty room! Not worth the money at all! We will not be staying here ever again! Its a damn shame.