For the past 6 months I have been receiving service for my Toyota Camry at Superior Toyota. I don't know a great deal about cars, so I'm putting my trust in a service provider that will be thorough, explain things to me and present alternatives. It's workers like Corey at Superior Toyota who took the time during a routine service visit recently to answer all my questions on tire and brake wear, sell me an appropriate set of windshield wipers, and update me during the visit when my car would be ready. I trust Superior Toyota, while I've had to leave other places at times for their lack of professionalism or honesty.
I can't say enough good things about Superior Toyota and Salesman Casey. I came in told him my budget and what car I was interested in. Less than 1 hr. later signing papers. Very respectful and honest staff. Earned a customer for life. Hassle free car buying experience!!
I've bought 6 vehicles from this dealer. Great service and competitive prices. I live closer to 2 other Toyota dealers, but I've always gotten better deals from Superior. Worth the drive to shop at Superior.
Had a great experience at Superior. Staff was quick, straightforward, friendly and accommodating. I dealt with Corey in the service dept and he did a great job. I will return for service in the future.
The sales experience was very low key. I knew the exact make, model, body and trim style I wanted and I was never pressured to upgrade. Also, when going through the financing the person helping out was very forthcoming. He was discussing the Auto Butler and when I asked if it could be done at any dealership he was honest and said that can be a hassle. That was hugely important to me being a military spouse.
Just a miscommunication. Your people handled it well. I've increased your rating to four star because of your follow up. Thank you sir.
We've been client of Superior Toyota for over 12 years and are pleased with their service. We have to travel almost 60 miles to the dealership and so the day to day small maintenance jobs - oil changes, lamps, tires, etc. - are done locally. We just had major work done on our 2008 Prius (our second Prius) and I'm pleased to say that even though our bill was pretty large, it was work that could not have been accomplished by my local repair shop. The confidence that I have in Superior's shop has once again been rewarded with excellent work as well as very fine customer service and contacts. Thank you. We look forward to a long relationship
I've been a good customer for 8 years and this looks like my last. I went in for inspection on 9/15/17 and the service advisor told me I needed a lot of work on my 2009 Camry. The total was a shockHe never gave me the bottom line.. ($1037.84) I never expected that huge amount. The worst shock was that LABOR was more then the parts ($492.77). Parts were ($477.67) Never knew Mechanics made over $100.00 dollars an hour as I was there over 4 and a half hours. After all this, I was on my way home and heard this knocking coming from underneath my car. I called on the way home, but couldn't bring it back the same day. I brought it back on Monday and they found a plate underneath the car was not secure; so they tightened it up. After all that when I turned the car on the next morning, the maintenance light keeps going on. They also forgot to put on a mileage reminder on the windshield for my next oil change.All that for $100 an hour. Be careful who you trust!!! Guess I'll be buying my new car somewhere else.
My truck had a brake squealing issue and Ramsey the technician explained the problem to me like he always does. He then went above and beyond to fix my problem. My visits to superior and dealing with
Ramsey and Quinn and the others in the service department are always professional and pleasant. Their concern for my vehicle is unmatched.
I had my vehicle inspected today along with an oil change, and tire rotation. The service was outstanding! Thanks to Mark and Clint Sokolowski they were on top of everything to ensure my vehicle was taken care an advised me of future issues that may arise. I would recommend everyone to u guys because your service was awesome!!!!
Just bought a Lexus this year so we are new to Toyota Service. Took my car in yesterday and everything was great. Busy place but they make you feel you matter and everyone was kind and courteous. Corey helped me and was efficient, helpful, and very courteous. Also used their shuttle service both ways, which was great with almost no wait at all. Friendly drivers too.
I scheduled my car for a normal synthetic oil change and a recharge of my AC. Superior did an excellent job. I am very pleased with all of the work and I trust the people who work there. I am glad I went to Superior
My family recently purchased a car from Superior Toyota. While there was an initial misunderstanding with our deal, they were prompt in offering a solution and we were treated with respect and had transparency in our negotiations. My family has purchased four cars from them in the past and we will consider using them again in the future. I highly recommend Roger, he was a pleasure to work with.
Took my Mazda here about 3 weeks ago for a standard oil change. (I know it has been awhile, but I have the time now and taking the 10 minutes to write this just wasn't worth it at the time). Afterwards, my car sounded deeper when I would accelerate. Thought it may have been some filter change (I know nothing about cars) and moved on. Two days later, my check engine light comes on and I take it to the Mazda dealer down on Peach. After the diagnostics test and $116.00 for labor, some air filter wasn't put together right. I asked the lady if it had anything to do with an oil change and her response was "no." She further replied "someone would have had to do this themselves." Good news everything is back to normal, but since Superior Toyota was the last place my car was and I have no reason to sabotage my car, I really do feel the mechanic(s) took advantage of me. Really living up to the stereo type at this place.
Considering what they did, it wasn't worth my time to convince them that they screwed up and they should pay my $116 + the oil change. They would likely just make it a "he said, she said" deal and tell me to prove it or whatever. I don't write reviews EVER, but I am not impressed with this dealership.