Their customer service is phenomenal!! My husband and I use them for all of our car service needs!
My husband bought a used Chevy Silverado there in July well after a month to the day the truck messed up on us while driving the steering wheel would jerk out of his hand and then the truck just shut down with no power even after trying to jump it off. Had to have it towed to the dealership after hours and the next day they said nothing was wrong with the vehicle and basically called my husband a liar. After telling them that in fact there was something wrong the service manager yelled to the salesperson that “I’m not looking at it unless there is a light or a code saying something is wrong” VERY UNPROFESSIONAL AND RUDE while we were standing there. Well here we are four months after the purchase the truck is still having issues and is in the shop for the 3rd time. $30k for this truck and we can’t even drive it down the street because it will shut down. Sunbelt won’t even make this right after multiple complaints. We now know to NEVER BUY ANY VEHICLE FOR SUNBELT AGAIN! ��
During my visit to Sunbelt Ford/Lincoln in Albany, Ga I was treated kindly and was assisted immediately. The employees were very courteous. I was here visiting my father in Albany Ga coming from Brunswick ga and decided to get my oil changed and they did a wonderful job.
They always exceed my expectations. I asked for an oil change and they changed my signal light at no charge. Very friendly and hard working staff!
Visited the dealership due to my engine oil change light kept coming up on the car. Went in, advised the rep of my issue and he (lil) Robert walked right out explained the problem to me and my mom and fixed it right on the spot. He actually took the time to walk us through the procedure, should it happens again. Par excellent service and the rep was very nice and pleasant.
Shane is a great finance director. Mikey is an awesome dude!! And Brian has a bad ass hair cut. 😉 Got my explorer from here and they do a great job
I have had great service here with quick lube also talking with the sales representatives. Sunbelt is located in a great location. Clean facilities & courteous staff plus helpful. I noticed staff are long turm employees.
Bryan checked my car in & listened to all I told him what I needed done. Oil change, rotate tires & check the tire pressure sensor fault that keeps giving me a message even after all four sensors have been replaced. These were replaced at another Ford Dealership & not Sunbelt. Checked with me several times & explained that if what they did today didn't work that there were other options. Talked with Christopher & Ronnie in the Sales Department & they were very kind & helpful in the event we want to buy another car in the future. Highly recommend this dealership to anyone who wants great service.
I saw a sign saying free car wash for a 5star review so I hadda jump on that deal quick
Very helpful and knowledgeable staff! I bring every one of my vehicles here for service and have yet to be disappointed! Don't hesitate to come here for anything
I have had to come here a few times, each time I was treated with respect. Even if I had to wait, every person I came into contact with smiled and waved or asked if I needed help! Will gladly come here whenever needed!
I came in today to have my car serviced for the first time. The gentleman that helped me gave wonderful customer service. Also, the job was done in a timely and efficient manner.
I always come to Ford to get my car serviced. The staff is accommodating, patient and take the time to go over any issues with your vehicle. The sales staff is also good. They are straightforward and take the time to get you a deal you are comfortable with no matter how long it takes. I definitely recommend Albany Ford for your service and car buying needs. Go Ford!!!