Suggestions Salon

Location :

479 Orem Blvd, Orem, UT 84058, USA
Added by Jopie, at 02 November 2016

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• Alexandria Maile Murillo

  01 July 2017

  So, I have known about suggestions for many years. I used to get my hair done here for years a while back until I started going to a friend. I got married two weeks ago and wanted to get my hair styled for my rehearsal dinner, the night before the wedding. I figured it'd be easy, and the price wasn't bad. I had gotten tape in extensions done 3 weeks before I went in. They were all fine and put in my hair really well. During the appointment the girl was blow drying my hair and she was yanking on the extensions while round brushing. I've never had tape ins but figured it'd be fine. I'm also not a fussy person and my head is not sensitive, although I did notice intense pulling. When she was done she had basically pulled one of my extensions out and it was hanging by a few hairs, literally. I mentioned it to her and she acted like she didn't really do that, even though it was clear she did. She asked how long I had my tape ins, obviously wanting to see if they were close to falling out, but 3 weeks is not nearly enough time to have that happen, my other extensions on my hair were also close to my hairline, which shows that they were done recently. I asked her to fix it and she gave weird looks to the other stylist around and was pretty much silent and gave my ZERO reassurance that she could help me out. She said wellll if I take it out it will leave oil in your hair so basically saying she couldn't. Again, I'm not pushy at all so I asked like twice and I could tell she didn't want to fix it so I just gave up. But I just thought how unbelievably rude customer service you give to someone in general, but especially the day before your wedding?! No one wants to walk around with an extension sticking out of your head, but especially on your wedding day. Well, after all of that I finally just asked if she thought it would fall out and she said no it should be fine. I couldn't argue with her anymore at this point because she did not want to help. I left and I even tipped her because I always tip people but looking back on it, i definitely wish I didn't. The end of this story is, on my wedding day I wore my hair down and curly. My stylist on that day tried to poof my hair over the extension, which worked for half of the day. By the end of the day it was sticking out and i was paranoid all day about it. Which is the last thing I wanted to worry about. The first day I washed my hair on my honeymoon, the extension fell out and I had to deal with lopsided hair and the annoyance of the fact that I even went here. I called over a week ago to see what Suggestions would do to fix this. I left a voicemail and got zero response. I'm only inclined to leave this review because they didn't even try to help me out or call back. Terrible customer service, and very inexperienced stylists. Don't go here.

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• Janie Christensen

  02 December 2016

  I love Darcy Moody's suggestions salon! Every time I leave, my color is perfect! She's up to date in the latest cuts and styles so I never feel bored and I get compliments about my color all the time!

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• Kyle Schuda

  23 November 2016

  I love this salon! Since moving here from CA last year I was so lucky to find this place and my sweet stylist Kylie Berg! Everyone is friendly and professional! The salon is clean, well kept, current. Hair, lashes, nails, you name it they can address it!

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• Arica Barratt

  13 November 2016

  Love suggestions salon! They have great customer service and are very professional. Jayden is my stylist, and she does a great job! She puts up with my indecisiveness and is very accommodating in helping me to achieve any look I want. I would highly recommend this salon!

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• Januari Hill Brereton

  09 November 2016

  I can't say enough good things about this salon. I have gone there for years and absolutely love it. Everyone is so talented and so kind. They make me feel like family. They offer so many great services and amazing products. I always feel beautiful after a day at Suggestions. They are simply the best!!

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