About
Location :
Added by Jopie, at 06 April 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 11:00 AM – 4:00 PM
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14 Reviews
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21 December 2017
I recently bought a Subaru Forester and my experience was great from start to finish. Ronald Sellers was willing to work with me and very patient with the whole transaction. I am very pleased with my car and I would definitely recommend working with Ronald and everyone at Subaru of Dayton.
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21 December 2017
My experience with Subaru of Dayton can only be described as outstanding. Never felt pressured, the sales rep (Micah Whitis) was great. He even arranged for me to take a loaner 2018 Legacy Limited for 3 days since I drive 750 miles a week to make sure the car was a fit. I would recommend Subaru of Dayton and Micah Whitis to anyone that is looking for a new car.
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13 December 2017
I took in my 2002 Subaru for a recall notice mitigation. I also told them to check my rear lights and the windshield wiper nozzles. I checked in my car in the morning with no problem, the shuttle driver was ready to take me to work, I received a call in the afternoon informing me that my car was ready. I arranged for the shuttle drive to pick up at my place of work in he was on time. The recall repair work was completed and they replaced one of the rear brake lights and cleaned out the windshield wiper nozzles at no charge. Great service. I always takes my Subarus to Subaru of Dayton for repair work.
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30 November 2017
Having experienced a dead battery in a new Impreza for two mornings in a row, I drove to Subaru of Dayton immediately after receiving a jump start. Everyone was extremely courteous and a technician started on the car before his usual start time. He was very knowledgeable and quickly determined that there was a bad cell. In my limited experience, the equipment he used was not up-to-date, but he was quite efficient, determined the problem, replaced the battery, and I was out of there in a short time. Before the Tech started, I went to a customers' waiting area and had a good cup of coffee. Every employee I encountered was very friendly. It's their car, they know it better than anyone else, and I wouldn't have anyone else touch it.
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30 October 2017
I had a great buying experience. They did not have the car I wanted, but Micah searched and found exactly what I was looking for in West Virginia. They sent a driver and I had my car the next day.
I was so pleased, I referred my parents, and they also bought a subaru.response / report this review -
24 October 2017
I've been going to this dealership from it's Saturn days into it's Subaru days. Everyone is always friendly, helpful, and at times going out of their way to make sure I'm satisfied.
I have a bad sensor that causes the check engine light to come on about twice a year - to replace it means dropping the engine - a $2 part would result in thousands just to get to it. They check it and reset it without charge every time I've come in.
The only problem I've had has been my tires losing pressure. They checked them over and over again and couldn't find a problem, but one was always slowly leaking. Eventually a new guy suggested cleaning them. Haven't had a problem since, but I have to ask why it wasn't done one of the many times prior I've complained about them?
At times they've gone over the top - my car was in for body repair and a full work-up so they gave me a loaner for a week. It doesn't seem consistent - sometimes they do, sometimes they want to charge me for a rental, but when the concierge guy is in charge, I feel like a million bucks. When he's not there, they are still nice but they want to charge me for everything that he'd give me for free.
They've done some work on the waiting area and it now has a workbench with USB chargers and power plugs for those that work. It's a nice addition and helpful when I'm waiting and trying to get stuff done. I don't know if this includes wifi access.
Overall I've been happy with this dealership and when I buy my next Subaru I'll be look at them.response / report this review -
20 October 2017
Always a pleasure to have my Forester serviced at Subaru of Dayton (the dealership which it was purchased). They have a new tech bar so it's easy to use my computer or charge my phone. The service (and customer service) personnel are always pleasant and the coffee is always hot. I used to dread oil changes, but now I look forward to spending an hour or so there. The service costs are reasonable and I can trust that my car is getting the best attention possible. Highly recommend. Recent Service visit (Oct 1027 for tires and back brakes) - everyone was wonderfully professional and when the tire coupon I had was found to be in error, the service manager discounted a service item in the same amount. Good customer service, good work.
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31 August 2017
I had an extremely disappointing experience with this dealership. Upon arriving at the dealership, I informed the salesman that I was not looking to purchase a vehicle right away, but rather trying to gather some information. I would like to upgrade my car I the near future and one of the cars I was interested in was the Crosstrek. I wanted to see the car in person and test drive the car to make sure that I truly liked it. A friend joined me to the dealership, as she was also interested in possibly upgrading to a Subaru in the near future. The salesman seemed annoyed almost instantly by the fact that we weren't looking to buy right away and was completely unfriendly toward us. He asked what kind of car each of us was looking for, took our license, and then came back with the car. The trouble was, he didn't even talk to us about which model of the car we were looking at or which level of technology. He brought out a base model of the car when I have been looking at the higher end models, so truly this was not what I was hoping to see at all. He said that we could drive the car I was looking at and when we got back he would have the car that my friend was looking at. When we returned he was nowhere to be found and we stood around and waited for a while. When he did come out to provide the keys for the other car he did so while talking on the phone. The whole experience bothers me because based on the car that I got to look at and the service that I received, I have no interest in purchasing a Subaru any longer, despite the fact that I was pretty excited to see the features that Subaru had to offer. Additionally, I can guarantee that I will never make a return trip to this dealership or recommend it to anyone. I get it, you want to make the sale. But I need to know what I'm getting before I hand over my moneybetter customer service could have gotten you my business.
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19 July 2017
This was my first car buying experience and Subaru of Dayton made it a great one. I knew pretty much what I wanted walking into the dealer, but the dealership was very knowledgeable about their cars and helped me pick the perfect one. They negotiated well and I will be back when I need my next car. Thank you Dave and Subaru and Dayton!
UPDATE: Went in for my first oil change. Everything was going great until we had to wait almost an hour for the tire rotation. One the service members noticed our long wait and offered to waive the rotation fee. I really appreciated this gesture and will be back for further service with Subaru of Dayton.response / report this review -
24 June 2017
Dean in service was very accommodating, since my appt. was scheduled for 7:30 AM and the techs don't begin working till 8:00. That made no sense to schedule that way; however they started early and were completed in a very reasonable time thanks to Dean.
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30 May 2017
Always very professional, organized, and ready to handle my Mom's '98 Outback. It's almost an antique and they do a great job keeping it safe.
My daughter drives it now and we could not be more pleased with the service department at Subaru of Dayton. We drive an extra 30 miles just to stay with them. Would not hesitate to make them our destination for our next Subaru.response / report this review -
24 May 2017
Subaru of Dayton is always very polite and get things done on time. I am very happy with them. They also have a great price on oil change!
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18 April 2017
Always a pleasure to have my Forester serviced at Subaru of Dayton (the dealership which it was purchased). They have a new tech bar so it's easy to use my computer or charge my phone. The service (and customer service) personnel are always pleasant and the coffee is always hot. I used to dread oil changes, but now I look forward to spending an hour or so there. The service costs are reasonable and I can trust that my car is getting the best attention possible. Highly recommend.
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13 April 2017
Excellent experience. No hassle, I got a great car at a great price. Micah is a wonderful salesman ,he worked very hard to make sure I was taken care of. My only complaint was the delivery of my car and the fact it was still dirty when I took it home.
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