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About

Sterling Chevrolet is a car dealer, located at 1824 Locust St, Sterling, IL 61081, USA. They can be contacted via phone at +1 815-625-2700, visit their website www.sterlingchevy.com for more detailed information.

Location :
1824 Locust St, Sterling, IL 61081, USA
Added by Jopie, at 29 April 2013

Opening Hours

  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday Closed

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17 Reviews

  • Danielle Rattenbury
    24 October 2021

    Hands down the best experience we have ever had at a car dealership! Everyone we talked to and work with were phenomenal! Mark our salesman was top notch! Absolutely outstanding.

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  • Madison Hoglund
    23 October 2021

    Had an excellent experience with Mark! We traded in our old car and got a great trade in value for it and purchased a new car through them! They stayed late for us and were very accommodating. Very impressed!

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  • Rick B
    05 August 2021

    Cody was the best. Beginning to end including follow up service. You could tell he loves his work and has the sales experience plus customer service experience. Exactly what you want for your dealership experiences. Before you buy elsewhere, stop in and give Cody an opportunity to help on your vehicle purchase.

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  • Justin Williams
    31 July 2021

    Anna was great to work with, process was easy and price was fair. All in all a good experience for me!

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  • Theresa Allen
    16 May 2021

    Good work and didn't take long

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  • Jeremy Lawson
    16 October 2017

    Great place to buy a car if you're looking for a Chevy since that's all they sell but of course it is called Sterling Chevy so you should know that going into it.

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  • Lori Gonzales
    04 October 2017

    Went in to get a oil change and tire rotation done gave them the keys went into lounge area. About 15 minutes passed and one of the workers sitting by computer when you drive in service area comes in lounge and tells us our oil change plug is stripped and needs to be replaced told him it has only had oil changed 4 times and done only by there dealership. Charged us for the plug. Then went on to say that the valve cover gasket was going bad and also needed replacing. The vehicle has only 35,000 miles on it . Told us it's 57$ just for labor. When I replied asking if it was covered under warranty he did not reply even though it was clearly written on paper in his hand that the car had 35,000 miles on it. Being on a budget we began to worry and get upset about how much this bill was going to cost us. So we went out to talk to him. Three of them were sitting there and we asked about it being covered under warranty two had no reply and one said yes it is.Why didn't he look and tell us at first upon approaching us to tell us the problem that it was covered under warranty? Instead of causing us to get upset for no reason other than our new car we bought allready had things going out. Very dissapointed.Will think twice before buying a new car from this dealership next time. Well we were contacted by the owner today and he apologized. Stated that the person's in question were in training. Gave us a certificate for free oil change/ rotation. Very happy he took the time to make this right for us.Thank you Sterling Chevrolet!

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  • Robert Berry
    11 September 2017

    I have used their services three times. These folks aim to please. They aren't perfect but stand responsible for any errors. Pricing is fair in so far as any shop auto repairs go. My experiences have left me to believe that they are honest. Waiting room is clean and comfortable. Rides provided if needed. Anyone needing auto repairs could do much worse than these good folks. -Bob Berry

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  • Shelly Shaw
    02 September 2017

    Amazing service. Daniel did a great job of exceeding my expectations. Came in without an appointment, greeted quickly and friendly, and updated throughout with progress on my service work.

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  • Cailey Jones
    17 June 2017

    Recently bought a car here - very easy and no hassle. Everyone was very nice and professional. Highly recommend this dealer for all your needs in Western Illinois!

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  • Kevin Kuster
    27 May 2017

    Under new ownership this dealership has gone completely south… had them check a noise in a front brake and they found nothing / did nothing and told me “no charge” as they handed me the key… “drive it for a couple weeks and if you hear it again bring it back”. Hey great… then you get a bill in the mail. No problem paid it… bought my last three brand new trucks/cars there - won’t walk thru those doors again.

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  • Connie Jones
    06 May 2017

    They really work hard to keep the customer happy and satisfied with their service!!! They listen to what you want in a vehicle and the amount you are able to spend to give you some great options!!! Thanks Mike!!!

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  • Jermaine Wallace
    24 July 2016

    Nice lounge area

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  • Robert Thomas
    29 January 2016

    Whether it is a regular or special appointment, we always receive friendly, helpful, and informative service from Jeff V. and the other personnel at Sterling Chevrolet.

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  • A Stutzke
    11 March 2014

    The service department at Sterling Chevrolet is A++++ all the way. Whenever my '06 Monte Carlo is in for service the turnaround time is quick and Jeff always keeps me up to date on what is going on. They have won my business over and over again. Keep up the great work & thank you!

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  • Lynn Marshall
    01 February 2014

    My 2010 Equinox check engine light came on and the engine at times ran rough. I checked my oil and noticed a faint smell of gasoline. I called Sterling Chevrolet to make an appointment. On arriving for my appointment I checked in and told them what I had noticed and they said they would do a diagnostic and see what it showed. About 15 minutes later I was told that I needed a new high pressure fuel pump and that it would be covered by my extended warranty and that they would also change the oil and put a new filter on. All would be covered by warranty including the diagnostic. Then then asked how long I had to have it fixed. I told them I had as long as it would take. They told me it would be about an hour and it was very close to that when completed. I was treated extremely well as I always have been dealing with Sterling Chevrolet. Everyone from the time I entered the building until the time I left was very professional and helpful. I had several questions concerning the problem with my vehicle as I had done some research. All of my questions were answered and it was a very positive experience. I then received a phone call a couple of days later to see how the car was running and asked if I had any other questions. Thanks Sterling Chevrolet for being there for the customer.

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  • Wade Tasha
    06 May 2013

    2013 Chevrolet Silverado, traded in 2011 Silverado
    2011 Chevrolet Impala
    Rob Bramer has assisted us with three vehicles in the last two years and has been amazing with helping us to find exactly what we need for our family! The staff is always available to talk and has the answers to any questions we may have.

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