Had a wonderful experience yesterday at Sterling BMW's Service Department. My service advisor, Adam, really knocked himself out to be accommodating! From my initial phone call to make the appointment right through to the pick up at the needed time, I was treated with the utmost customer service. This was not my first experience there, but each time I'm becoming more appreciative of their excellent service!
Sterling BMW is awesome! They have an amazing staff that go out of their way to ensure customer satisfaction! Everyone is very friendly and professional. If you're in the market for a BMW, go see John Drake and I know he will take care of you! If you're lucky, you'll get Ruth to help you through the finance process and Ben to help you get through all the tech-y stuff in your new ride. I am delighted with my M4! Thank you Sterling BMW!
The service at Sterling BMW is unmatched. Everyone so friendly and willing to give you the best service. Easy, painless and fast. Thank you
You guys have the best service
Fantastic service! First class. Took care of me every step, from check in to pick up. Got my car back perfect.
I had wonderful and top notch service with Tony in service department. He was super friendly and knows what he’s talking about and will try and do everything he can’t to make you pleased. I was introduced to him by Alek petrosyan who has a great personality and is super friend and is motivated to get you in a car in your budget. I love sterling. Thank you guys bunches. Definitely getting another car from here!
I don't really write reviews but my experience here was truly awesome. Tony, my service rep, was amazing. Super friendly and professional. As long as I continue to have a BMW and am living in this area, this place will forever have my business.
John V with Sterling BMW is fabulous!! We essentially coordinated the deal via text/email, and by the time I arrived at Sterling, everything was ready to go. They offered a very aggressive interest rate on my loan, so it was a one-stop process for me. Ruth in financing is a gem too, friendly and professional. Overall I was impressed w everyone I encountered At the dealership. 5 stars all around!!!!
This is our third BMW from Sterling. We drive from San Diego for the unbeatable customer service. As usual, Abdul was great. My wife and I won't go anywhere else. Awesome!
Best BMW dealership and best experience!! Casey and Justin were awesome!! I am a returning client and this dealership has delivered consistent excellent client service year after year! If you're thinking about getting a BMW give Casey a call!! He was very kind, helpful and made the experience very pleasant! I give them 10 stars!!
Kristie Endicott is the best. She has helped me on numerous occasions with fast service and a sweet demeanor. Whenever I have an issue I go to Sterling even if it's out of the way, because I know I'll get the help I need there. The rest of the staff is great too, always making me feel welcome. I wouldn't go anywhere else!
The best car buying experience I've ever had!
Bill (Mac) Adam and John Van Vliet are excellent, extremely helpful, courteous, and know how to treat a customer, absolutely hassle-free. Thanks for being better than the other guy's!
Both John and Mike were extremely courteous and professional. They answered questions and described benefits without being the least bit pushy. The whole buying experience was pleasant and easy. I would come back here for my next BMW.