I'm extremely pleased with my 2016 Chevy Malibu. Excellent sales and customer service. Highly recommend this dealership!
Very professional and Friendly.Knowlegable about their carsHighest Reconmendations..
Only place I take my car to to gert work done but I'm literally trying to call right now and every time I do they answer and the call is immediately dropped. I'm starting to get super annoyed
They r very great ppl here.. Walked in looking for a new car or suv,and they made every effort to make it happen.. Went home in a new to us Chevy trailblazer..
Bought my 13 Chevy Cruze here, the salesman Aaron was great, sales manager Tim was amazing to work with. There was no BS. And was easier than dealing with private party. I'd highly recommend this company
Good work, honest, straightforward
My daughter bought a vehicle from Steinle in Oct. 2014. They were helpful with the paperwork at the time of buying it and we left on good terms. A few days ago she was pulled over and the sheriff explained that her plates were still registered to her old car. She was told by the sheriff and a worker at the BMV that this was the dealerships fault and she told the sheriff that we all assumed when we pulled out of the dealership that all the registration was being taken care of through them. The sheriff told her that this actually happens often and that all dealerships are different but they should have told her if it was her responsibility. She had to miss a day of work to go to court and pay a fine and court costs. She called and spoke with a manager after her appearance in court to explain the situation and she was hoping to get reimburse for at least the fine. The manager was rude and sarcastic with her and she was very upset after speaking with him. He told her "I disagree with you but you're the customer so I have to agree", "If you were my kid, I would have said shame on you for not having this taken care of", and "I guess I'll have to tell my sales people that they need to be better babysitters". When she asked about the charge of a registration fee on her invoice he said that was a "business fee". My husband was furious after hearing this and called that manager back to speak with him. The company still failed to do anything. Needless to say we will never return there and we will never refer them to our friends and family.
While on a cross country road trip, my vehicle needed an oil change. The service department took my vehicle in quickly even without a scheduled appointment. Thanks for taking care of us!
Update: they did finally fix the car for free for me, but it took me calling the manager of the place with my complaint myself because my salesmen kept telling me that he talked to the manager and they refuse to fix it. It took way too much to get my car fixed, I still would not recommend them, by the way, they didn't even give me a loaner car while they fixed mine and I live 70 miles away. But at least they did fix it. Following is my original review so you can see how I was treated. OK, I just bought a car from this dealership after dark. Paid the full price they were asking. Next morning I notice a ding in the door, with a scratch, I called and asked to have it repaired, so far I have gotten nothing but crap and they told me they could fix it for me for $318, since they already had the car discounted! I paid the full price do they think I'm stupid, they wouldn't have it listed at that price if they weren't making a good chunk of change, DO NOT BUY FROM THIS DEALERSHIP, Their customer service SUCKS! I bought a Rav 4 with the same problem from Lariche Toyota, except it had 2 dings, they not only repaired it free of charge, but they also loaned me a brand new camry until they had it done, thats how dealerships should work.