Wonderful experience! My doctor was very thorough, kind and listened to everything I had to say. The facility is kept spotless with brand new equipment. The phlebotomist took my blood sample quick and painlessly. Very happy to have SRAHEC in the area.
Terrible terrible terrible. I understand the doctors are completing their RESIDENCY but at no point should the doctor(s) be searching the internet for solutions RIGHT IN FRONT OF ME! The doctor asked me what I was thinking the issue could be? Is that not the trained medical professional's responsibility? The doctors really don't listen to the patients anyway. After explaining my symptoms I was sent away with benzonate and flonase when I have pink eye and strep throat!!! How can something as common as conjunctivitis elude these doctors and I be sent home without proper medication? This was last Thursday morning. I called back friday morning at 8 am after taking the meds and them having no effect. I was told by the rude hispanic lady answering the phone that the doctor couldn't just send the Rx to my pharmacist and I'd have to come in to be seen again but there were no openings for the day so a doctor would contact me 24 to 72 hours later. I have yet to receive a call so I'm going to phone them in about a half hour to see if I can get the proper medication with having to drive across town for some daggone penicillin. Do yourself a favor and find a different clinic.
Worst ever. They care more about money than their patients. They are liars and I don't deal with liars. I will find another clinic for my mom.
I've never had any issues here ever. I love the new building and can't wait for a bigger parking lot! Everyone is polite, courteous, compassionate, and very caring. I've always had respect for those that work in the medical field, and I always tell people to stay off the internet because self-diagnosing is crazy and you can be making a mountain out of a mole hill.
Dr. Riddley and all of AHEC's staff/team are wonderful. The wait times are short. They have taken good care of me for years. I really appreciate them!
Horrible service from the beginning to end Noone knows what there doing or who to talk to who to transfer anyone too or how to speak to people in general the answering service is by far the worste I have ever come across I have never had people be so rude to tell me they can't help what so ever
If I only there was a "negative" star review for this place, I'd surely provide that rating; however, since this is nearly the only place taking new patients, most people will not have any other source for medical care. After 4 years of 3 misdiagnosis' of 2 members of my family to include myself, I'd just assume go into another county for care. I understood that this medical facility was staffed by residents, but I know there is a full medical doctor overseeing the residents and that individual should be ashamed at the lack of knowledge, competence, and patience provided to the people of this community. They refuse to send patients to a specialist even after they have exhausted their knowledge of an unknown illness, disease or condition. It takes an act of Congress for them to just refer a human being to specialty care when that human being is beyond their abilities and/or their capability of recognizing that not all medical issues follow ALL of the symptoms listed in their medical books. This should be an urgent care facility since they are unable to medically determine that a neurological or internal medical issue is evident, and beyond their scope. You're better off driving to Raeford to the new facilities since their medical doctors are capable of realizing when a patient's needs are beyond their own.
Knowing that it's a residency office, is a bummer having to see a diferrent doctor everytime. If you want to see a specific doctor they say you can. Dr. Scaricca was really nice and Nurse Barth is very pleasurable.
I have only had good experiences at SRAHEC. Yes, it's a teaching hospital. My doctor has conferred with someone when she needed to. I have been able to get specialty care quickly and easily. I would recommend it to my friends and family.
The staff is blah..not every friendly. I really dont like the fact that I see a different doctor every time. I also feel like they make you come in the office for things that they can just send a Rx for.