Smithville Fiber

Location :

1600 W Temperance St, Ellettsville, IN 47429, USA
Added by Jopie, at 18 September 2016

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• Emily Shaffer

  27 June 2017

  I'm a student, and Smithville consistently screws me over when I can't access or submit online assignments. It doesn't matter if you care about your customers if you can't provide the service you're supposed to. Thanks for setting me up for failure.

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• Steve Greenwood

  24 April 2017

  Fantastic speeds on internet. Even with my crappy computer, the connection speed is through the roof. It's unfortunate that all the bad reviews are people on DSL, because this is a great company that employs local people.

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• Christopher D Blanton

  07 February 2017

  Good service. High speed internets.

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• Danny Woods

  26 December 2016

  My internet speeds have dropped dramatically over the past year, going from 6 mb/s to roughly 1 mb/s on smithville copper. Though it used to be fine, they've told us there's nothing they can do to fix it.

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• Thomas Sinclair

  02 December 2016

  Describing my experience..Hmm not the best. The image below should say it all. An (F) slower then 93% of the US. Its 2016 soon to be 2017 and I'm stuck with this slow internet. Its really frustrating, YouTube videos can be played but only in 480p that load fine, but 720p to 1080p plus take a long time. Or if anyone reading this is a gamer like me. Good luck trying to play, When I'm playing a game if I pull up Instagram or Facebook automatic lag and impossible to play. If you have any other internet provider I'd look else where. When downloading music or games or movies. Takes days to download 3-4 on average. They told me a good 6-8 years ago that we would have faster internet. Well they lied to my face each year when I asked. If you have a different provider I would try them. I've wasted so much time just waiting for everything to load. Words can't explain the support they give. They advertise this fiber optic all over the place. Well congrats you've fooled tons of people. And if anyone at Smithville is going to respond to this, Please only respond when I have Fiber Optic Internet installed and running at my house. Thanks

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• Karin Kirby Tyra

  25 September 2016

  I waited patiently for three years for the promise of "fiberoptic" THE fastest thing around I anticipated, I waited, and when I finally saw that the installation had been completed, I called to set up fiber optic for my home guess what I was not among the privy people who had fiber optic run down their road (and not one time in those previous 3 years did anyone ever say it might not be run/or available to each person. Needless to say (I work at home and desperately needed fast internet for my job) I was to put it nicely UPSET I sent an email to Smithville and whoever the powers that be happened to be . and was told that "whoever" didn't approve it to run on my road. I suggested they get OUT of their conference room and go out and talk to real people (which also did not happen). Finally, I chucked everything connected with Smithville and now use my personal hotspot on my phone for my internet connection. It works great and no hassles with being told it isn't available . YOU lost out Smithville fiber optic .. loser and you will continue to lose as I know of others who have moved on to bigger and better internet connections that don't charge an arm and a leg and actually WORKI too say good riddance . I am thankful to no longer be tied to Smithville for any reason whatsoever YOU LOSE AGAIN .I would give NO STARS if that were possible but for some reason ONE STAR is a necessity it will stand for the local personnel who work in my area who are indeed great people they can't help what their company does or does not do.

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