About
Location :
Added by Jopie, at 16 November 2016
Opening Hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 4:00 PM
- Sunday Closed
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13 Reviews
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13 December 2017
Great parts Department. Always willing to help. Best around!
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13 December 2017
Well, to start off my experiences with simmons ford. I have been a customer with simmons previously. i leases my 2015 escape with genes son mike. i came in about maybe 3 months ago to look at cars for my grand daughter and every salesman looked very busy besides one of them MY LUCKY SALESMAN, Larry Quick , his real name should be larry slow because not only did i have to stand around for 15 minutes for him to acknowledge me, but he did not even want to take care of me. he first walked away from me and i saw him wonder over outside the building to another building then he comes back and goes into the restroom for 5 minutes then when he comes out he asks if someone was helping me? no no one was helping me you would know that if you did your job!! then i really needed a car so he shows me alot of cars that are absolute garbage and tells me there great cars when they werent. i did end up recommending one i liked and drove that one and bought it. then i bought the car with cash he was the slowest salesman making this deal close. and he made a few weird comments that were a little inappropriate to my 16 year old grand daughter i did not think were very appropriate. i left this reveiw anonymous because i still plan to buy cars from simmons but never will i deal with MR Larry SLOW again. ALSO, whenever i come in for service i wait hours for just an oil change. very unacceptable and last time i came in they got new chairs that i thought was going to break very cheap flemsy and no TV still? doesnt make sense. should make your customers comfortable if they have to wait 4 hours for an oil change. thank you.
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11 November 2017
Dan, was great. We were there today to test drive another car. I love that they are not pushy.
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27 October 2017
Great customer service both with sales and service. These people will give you the best price for new and used cars up-front without the back and forth and the "let me see if my manager will let me do better". Local family owned, good pricing and good service is a winning combo!
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18 October 2017
Always excellent and timely service. That is why they have had my business for 30 years.
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14 July 2017
Staff is very welcoming and friendly. I never had a "pushy" experience like I had at other dealerships. Low pressure and want to make sure that you are happy with your purchase for years to come. My family buys all of their Fords here, and will likely continue that in the future.
Service department is prompt in giving you calls back and more than helpful in fixing any issues you have. You order parts, you get parts. Seems simple, but they are some of the few to get it right.response / report this review -
23 June 2017
I love my new Escape (her name is 'Loretta') and I always enjoy going in to the Dealership. Dan was a joy to deal with when I went to get 'her' and helped in every way he could. Everyone seems so friendly. A big thank you to the service crew who keeps us all running!
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10 June 2017
Not a bad place to go too. Make sure you have money down for a vehicle or Co-signer.
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30 May 2017
Helpful people. No heckling always lowest pricing on new cars. Strait forward service.
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25 May 2017
The best sales people, the best service department and very nice girls in the cash office.
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13 May 2017
Excellent service experience. Had an appointment and work started as soon as I got there. Service Advisor was polite and very helpful. I had a question about the correct type of oil to use if I had to add oil at some point. He took the time to research my question and came out to the waiting area to give me the information. I'll be back.
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30 January 2017
By far the best dealership in the Kalamazoo area. The car comes back as clean as it went in, when in for service (complete opposite of other Ford dealerships in the area) and, the sales people are not trying to scam you into cars or products (unlike other Ford dealerships in the area).
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23 November 2016
This was the best experience I've ever had buying a vehicle! I really felt that they cared about me and my needs. My credit was less than ideal and Rodney worked really hard to try to help me get financed for the car I wanted. Thank you Rodney!
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