SERVPRO Of Upland / San Antonio Heights

Location :

858 W 9th St, Upland, CA 91786, USA
Added by Jopie, at 09 March 2023

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• Jeffrey Hutson

  22 August 2023

  ServPro of Upland was amazing start to finish! We had a broken water pipe which caused extensive water damage in our place and they responded immediately within a day of me contacting them. They had a team out there quickly and remedied the situation and took all the stress out of terrible event. Abbey was very responsive and transparent about everything and handled all the details with the insurance, so I didn’t have to get involved. Their team took great care while at our place and always swept and cleaned at the end of every work day. Gabriel and Josue were amazing and always communicated when they were going to be there. This company is fantastic and one of the best experiences I have ever had with contractor. I highly recommend ServPro of Upland to anyone in need of their services.

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• Karen Sandhu

  02 August 2023

  ServPro Upland helped me with my huge disaster at my home - the toilet valve leaked for two days and flooded the entire upstairs. When I saw my house, there was damage everywhere. Rest assured, Tim talked me through the emergency cleaning process and his guys were courteous, professional and most importantly KIND!
  
  Thanks to all at ServPro Upland for helping me at this time of need and working with my insurance company! 🫶

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• Tom Lines

  04 July 2023

  I can't comment about the value since the costs are forwarded to my insurance co, but I can give Servpro a 5 star rating for coming out to our house at 1am in the morning after we came home from a trip to find our house flooded. He vacuumed up the excess water and set up 17 blowers and 6 dehumidifiers to start the drying immediately to prevent mold from forming. A full crew was out later that morning to start pulling up carpeting and pads and removing all the drywall and cabinets that were affected by the flood.

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• Karen Bowser

  01 May 2023

  This company called us due to a claim that we submitted to AAA. This company came out next day and spent an hour with a 2man crew to look at our leak inside and put 1 large tarp with 7 sand bags on our roof. We never heard from them again until they sent us a bill for $700 that was not itemized. We have made them a reasonable offer to pay and they have thankfully accepted our offer. They are quick to show up but their prices seem very high. My husband still ended up on the roof with an additional sand bag to keep the tarp down.

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• Chadi Bousleiman

  16 March 2023

  Out of the 3 mitigation companies I called, you were the only one to respond. The crew showed up quickly and was here to set the drying equipment. This prompt service absolutely exceeded my expectations. I think this should say something as I have worked for a major insurance carrier for 10 years. I have also worked with numerous mitigation companies, including those that are unsavory or uneducated. I wasn’t sure what to expect when ServPro arrived but was immediately impressed. The explained to me about the drying process and methods that would be used. The scope was exactly what I was expecting based on my experience with water damage claims. This put me at ease as I immediately knew that I had the right company in my home. Everyone has been punctual, friendly and responsive. I will absolutely recommend ServPro to anyone who finds themselves in a situation that would require fast and professional service. I will call you again if anything like this happens in the future. Thank you for making this headache a little less of a pain!

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