While they couldn't help me (because I have so many trees, could not get a clear path to one of their existing towers), they were very pleasant and offered to contact me when they add another tower nearby. Let's hope.
Just got the internet threw them north of ADA and i cant be any happier works great and fast thanks
We recently switched from Verizon to them. Customer service is very polite, installation guy was kind and we're getting GREAT Internet service. The cost is much lower, too.
I was under the assumption that I could get unlimited data but tree line is in way. The reason why I went with them in the first place. Now I have to pay for early termination fee to go with another company. They told me when I was signed up that the beaver dam tower will give it to me. THEY WERE WRONG IN PROMISING BEFORE THEY ACTUALLY KNEW!!!!!!!!!!!!!
Really could use a 24 hr. Service hotline we haven't been able to use internet for a few days tried resetting router got nowhere customer service needs to be greatly improved
Very rude. I just got hung up on when trying to find out why they could not provide me service as a renter. Do they not provide service to renters? Is this some exclusive home-owners only company? I am willing to sign their contract and be responsible for any fees imposed should I leave the contract early. But that doesn't satisfy them because I am a renter and thus not tied to that land (although I own the land the house is on, just not the house per se I grew up there and it's in my family's name) But apparently none of this is good enough and they would rather I wait and call them in a couple months when I can get a homeowner to sign up himself. So thanks, I just moved and need cable and Internet immediately. I was so excited to find this company right in my area but when customer service actually turns out to be abysmal, I'd rather not get involved. Because I am a good person and treat others, and especially local businesses, kindly. I'd love to get the same respect as a potential patron.
David clark