Sandia Laboratory Federal Credit Union

Location :

3707 Juan Tabo Blvd NE, Albuquerque, NM 87111, USA
Added by Jopie, at 29 January 2016

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• Bethany Stephens

  02 December 2017

  Called to increase my ATM withdrawal limit from $500.00 to 1,000.00 and waited on the phone for over 15 minutes. When the woman answered she informed me that everyone who is able to help me left at 5:00, it was 5:15. I mentioned that I should just permanently increase this limit and I was informed that federal regulations prohibited this.
  
  For a "Member Owned" company you would think they would do more for their members. Maybe keep one or two people who can help members after 5:00.
  
  Long waits (on the phone or in person) and terrible hours make getting your money when you need it extremely difficult.

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• Bradley Babcock

  13 November 2017

  Great customer service every visit!

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• Rachael Cutrufello

  28 October 2017

  We were here today as the seller of a vehicle, with the buyer a member of the credit union. It took a RIDICULOUS amount of time to complete the sale. 1.5 hours AFTER signing the bill of sale, we finally had the check in hand and turned over the keys. The buyer had been pre approved, we signed the bill of sale almost immediately at arriving, then sat in the waiting area while the loan officer talked to get for over an hour (most of the time he spent on the phone). This was after he told us that "hed need to talk to her briefly." Terrible service. I hope she got a great rate after all that.

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• Karen Wine

  21 May 2017

  Top notch professionals

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• Allen Syed

  21 August 2016

  I've had a great experience banking with Sandia Laboratories FCU. Great service, rates, discounts and they even offer some classes after hours on topics such as auto refinancing, home loans and finance for retirement.
  
  Overall great banking experience.

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• Michelle Padilla

  06 August 2016

  Best Bank Ive ever used. Have been a loyal customer for 15 years and will be until the day I die.

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• Diane Dixon

  05 July 2016

  A wonderful Credit Union! The best in Customer Service!

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• Kelly Nadine

  05 February 2016

  Moved across town near the under location and it's terrible!!! I really miss this location a lot. Best union in the state hands down. Friendly and helpful staff, their customer service is wonderful.

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