I have only used the parts and service depts. here, so thats all I can speak to. They are AWFUL. Parts are overpriced. The service department is a joke. I needed a carb cleaned and they said I had to wait four weeks for the parts. No suggestions, no sorry. They were rude and spoke to me like I was seven. I picked up my quad after they failed to help - all they did was pull the carb and oil change. That was a $200 and eight day mistake. AVOID this place. **UPDATE - I bought a $35 carb kit off Amazon. Installed and runs like a top. Don't get taken advantage of.
Great place to find a mixture of all kinds of great recreational equiptment.
My experience at RT 3A MotorsSports has been an ongoing A for Amazing. Hands down - very friendly staff and service in all departments.
I've gone there for a few years and got my ATVs and Sleds tuned up and repaired. Pages out thousands over the course. The guy who usually works service is no longer there. I brought a machine in for a quick fix and I found the people there are rude and seem to talk down to me. They didn't even offer to help unload my not working ATV. Instead told me to not put it in the way. I was actually ready to buy an UTV too. Completely turned off. Also!!!! I have a different air filter on my machine! An old dirty after market replaced my new stock air filter! Yeah! Can you believe that. No use bringing it to their attention, it would get me no where. I'll spend my 10k somewhere else.
Bought a brand new Jet Ski and they wouldn't throw in a $10 2" ball for the hitch ( I had a 2 5/8 ball but no 2" for the new trailer I just bought off them too ) I was in shock and told them that I couldn't believe they'd lose a repeat customer over $10!!?? When I went to pick it up and told the owners son he argued with me about it. What a bunch of money hungry jerks!!! Yamaha you should be ashamed to have these people selling your product!
After a very negative experience at H&K - I was hesitant to make the additional hour ride to Rt3 powersports- despite my attitude and voice obviously showing my irritation at the moment- the gentleman I spoke with was polite - professional - and had a great attitude. I arrived 50 minutes later- was greeted with enthusiasm - shown more machines than the two i had asked to see. Being in sales myself - I can't express the importance of an educated opinion - and encouragemt of a customer to look at all options prior to making an investment. Start to finish was 45 minutes - and wheeler was in the bed of my truck- ratchet strapped down - paperwork done - and my niece happier than you could imagine that her birthday present was there when she arrived. Can't say thank you enough to the entire staff here!
I bring my Polaris sleds and RzRs down from NH for service at 3A. I enjoy working with a smaller dealer and personal attention. Gary and the team always take great care of me. Their work is rock solid and they are always a pleasure to work with.
I've been coming to 3A since i was 17 years old, now 20 years later few if any other dealers are open on Sundays and Snowmobiler's know how hard it is to find a place for that last minute item. Art in parts knows his stuff, they have a well rounded selection gear and supplies.
Always exceptional service. Jim and Steve always makes buying a new machine fun. Very informative.
Thank You.
Got my motorcycle inspected here and lots of apparel inside. I did not see any vegan gloves or boots but the staff member was fairly receptive to my questions about items without leather.
I have been dealing with the folks at Route 3A MotorSports for about 10 years now. 3 Can Ams, a Victory and a Kawasaki.
The purchasing experience has always been air and square and I got good prices every time.
Service has been outstanding. On one occasion I had a problem with my second Can Am and it needed a part they didn't have. They borrowed one off a model in the showroom and had me on the road in an hour.
I consider them my favorite dealer. Local, honest, fair deals, excellent staff. They need a bigger lot and showroom but that's about all I might complain about.