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Location :
Added by Jopie, at 19 June 2014
Opening Hours
- Monday 7:30 AM – 6:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 6:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
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2 Reviews
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05 March 2017
Knowledgeable service staff. Was able to troubleshoot my problem over the phone. Saved me a trip.
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26 June 2014
Two interactions over two years and both negative. Called to inquire about buying a Honda Pilot. They got back to me two days later after giving me the run around. I bought one somewhere else by that time. Following a similar trend, been trying to get a check engine light looked at (under warranty) for over three weeks and keep getting shrugged off. Finally set up an appointment for a specific time and clearly state I have an hour to wait for the issue to be identified. My wife also calls to confirm the appointment, and I call a second time as well fearing we won't get in again. When I show up after driving for half an hour I'm told I can drop it off and come back later in the day. When asked if I can have it back in an hour I'm told I scheduled a drop offeven after clarifying on three different occasions. It only takes 5 minutes to scan a car and set up a service appointment. I get the impression this dealer really thumbs there nose at warranty work - especially if they didn't sell the car. Or it could just be Erik in the service department, based on the conversation he is either new and inexperienced or either is deliberately delivering poor service. Either way it's poor form.
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