My stay at red roof inn was great I was able to check in with no problems the rooms were very clean and the front desk worker was very professional. Overall my stay went perfectly.
Nicely redone. Still a little dirty and a few bugs. No breakfast. No extra pillows when i asked for some. Not the worst. But id probly stay elsewhere
By far the worst hotel experience I have ever had in my life. Our room smelled like cigarettes even though all rooms are "smoke free". When we talked to the staff about it, they said there was nothing they could do about it, and claimed it was "the cleaning stuff the maids use" that we were smelling. Actually saw one of the maids cleaning a room cigarette in hand when we were leaving the hotel. I am glad to see that not EVERYONE has had as poor of an experience me, but I will never stay at this hotel again. To be perfectly honest, I would rather sleep in my car in South Indianapolis then stay at this Red Roof Inn.
I have stayed here the different times and I've always been happy. Clean and comfortable room for a reasonable price! With this (my third) stay, I was upgraded to the nice room for free for being a loyal customer. Thanks everyone for being so awesome and helpful!
Clean and what you could expect for the price $50 to $70 range we were there for a day trip close to the city no complaints. Proper expectations but def not gross or feeling like your staying somewhere gross clean place to lay your head for a good price.
I was in for GenCon. The Staff was friendly at check in and check out, and my room was very clean and smelled nice too. I am a smoker and I never choose a smoking room as I won't smoke in my own home, so it was nice that they have only non-smoking rooms, yet have easy access to smoker's outposts throughout the property.
They have a lot of Semis parked all over - this is somewhat common as many trucking companies contract with certain hotel chains for their drivers, but still always a parking nuisance.
I can't bring myself to give a five star review as the hotel was just nice, but not 5-Stars by any means, but I would stay there again.
Reading some of these reviews, I don't know what some people expect. It's a budget/pet-friendly hotel. The room was clean, AC worked and the area felt safe. Only complaint was no fridge in my room, but perhaps other rooms have them. Overall it was a good place to crash for 12 hours before hitting the road again.
The beds and room were comfortable. I everything was pretty clean for the most part. The best part of the room was probably the smart TV with a lot of channels which most other hotels don't have.
I stayed there for two weeks and I had no problems. My check in was fast. My room was clean. A quiet area which I like with plenty of parking Kim at the front desk was really nice. I liked her. Will return.
They accepted my reservation thru Orbitz then upon check-in tell me I'm barred and on the do not rent list but can't provide a reason. I stayed there once a year ago and was 15 minutes late checking out because I got in late and was exhausted from work. So they start calling and harassing me threatening to call the police. Two weeks later charge my card for no reason. I got ahold of the manager and reported the harassment and she apologized and refunded my money but I guess she banned me for having an honest complaint. Orbitz was able to take care of the matter but their rep. was also harassed. You're better off at the motel 6 they are friendly and professional.
I stayed here for a week. There is plenty parking pace. It is very close and within walking distance of fast food, restaurants, Walmart, and major highways. The room was ok, nothing outstanding. I had a king size bed, a/c and heater unit, safe, tv, study desk, a drawer, phone, and a digital clock. I am giving them 3 stars because the room didn't have a hair dryer, iron and a board. I could do without the air dryer, but I needed to iron my clothes so badly that I ask the front desk and they offer me one, free of extra charges. My room didn't have a fridge, microwave, or coffee maker. I was very disappointed that they were charging extra for those and I was on a budget and couldn't afford them. So even though I had Walmart close by, I couldn't buy any groceries and had to eat out everyday.
The front desk Felicia you provide excellent customer service. You're very attentive to the customers needs. Thinking you for all your services it's something Management's need to do. You offered me your food and you reset my card and you made me part of your family. It is very important that management recognizes people who love this place and are putting A Touch of Love in their business while they're looking away. It makes me want to come over here all the time. So thank you for leisure for all you're doing for this place and I hope you find a better place that pays more so that people like you can be everywhere.