About
Location :
Added by Jopie, at 05 August 2016
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday Closed
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10 Reviews
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07 December 2017
The customer service and kindness was outstanding. The team is respectful and actually cares about you and the service you receive. The best car buying service I have ever had. Thank You.
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12 November 2017
I took my car here for an oil change. I was treated like a VIP from start to finish! The staff made check in and check out for service smooth, and easy. The work was done for a fair price, and I relaxed in a clean, comfortable lounge, while it was done.The oil change included a complete visual inspection of my car, and the service manager clearly explained the things that were found after the inspection was completed. I recommend Skillman to everyone!
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10 November 2017
I had a great experience looking for and finding a new car. Cornell Wilson was a great salesperson to work with. He listened to what I was saying I wanted and worked diligently to find me a car that is the perfect fit! Kudos Cornell! I will recommend you to everyone I know.
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23 October 2017
I purchased a brand new Focus RS from Ray Skillman Ford. After a week of driving it there was a clunking noise in the front end. I inspected the springs and I found that the shipping blocks had not been removed. They are supposed to remove these when the cars are delivered. Well I bring my car to the service department to have them removed. I get half way home and the clunking noise is back again. I inspect the springs again and lo and behold the passenger side shipping block had not been removed. The best the could do is say they will come pick up my car on Monday. I had already not driven the car for 3 days at this point. I cannot wait another 2 days. I ended up removing the shipping block myself. I asked for the dealership to make it right since I had to do their job for them. They never got back in touch with me. You'd figure buying a performance car like that from them they could at least try and make their customer happy. Very disappointed. Included is a photo of the shipping block I had to take off the car myself with my Focus RS in the background.
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15 September 2017
Blake was extremely helpful and very attentive to my families needs. He found us the perfect vehicle for our growing family and the dealership was even able to give us more for our trade than any other dealer we met with. I would absolutely recommend Ray Skillman. Both of my parents as well as both of my sisters have purchased from the Skillman auto group. In fact, i even drove from Ohio specifically to buy from here because of the friendly and honest service. Thanks Blake!
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04 November 2016
I've purchased 2 Fords from Ray Skillman and also used their service department. I will definitely take my car here for service, even though it's a much longer drive than that "other" Ford dealer.
I'm giving them a 4/5 because I had to take the car in to have them look at it, then make an appointment to bring it back so they could actually fix it I think they could have just kept the car and fixed it on the first visit, or at least done whatever inspection they needed to do while I waited so I didn't have to drive all the way down there to pick up the car with nothing done.response / report this review -
21 September 2016
Was very pleased with the salespeople at Ray Skillman Ford. There was NEVER any push or rush to make a sale--they gave me the information I needed to make an informed purchase. Along those same lines, my salesman was knowledgeable about the vehicle I was interested in and the available options. I strongly recommend that anyone interested in buying a new vehicle should visit several dealerships, including Ray Skillman, and see the difference for yourself. They are everything you want and expect from a dealership.
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14 September 2016
There is a plethora of reasons why my experience here rated only one star. Suffice to say that if you are a woman shopping/buying alone, are a senior citizen, and if you are disabled, including being a victim of Post-Traumatic Stress Disorder, as am I, then deal somewhere else. I was made to feel that I was being taken advantage of due to my particular circumstances.
I reported Skillman financing malfeasance to Ford Credit and received a call from Ford Credit executive office. The representative told me Skillman financing should have set up an account for me in a more timely manner. Their not having done this resulted in my having to pay almost twice in interest charge than I should have, according to Ford.
Do not deal with salesperson Beau Williamson. I had almost daily contact with him for weeks, while I was attempting to purchase a new car, and he was consistently "untruthful". He made the entire experience miserable. I could never depend on what he said from one day to the next.response / report this review -
27 August 2016
The repairs were perfect but when we took our Mustang GT into their collision repair and was told it'd be finished in time. Then told it'd be finished early the following week then told it'd be finished late in week. Then told the beginning of the next following week. That's unacceptable. Would have been 5 stars but the customer service is lacking. Ruined a perfect repair job that cost over $13,000.
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12 August 2016
I Have been taking my ford edge here to get maintenance for 2 years, last time i went they washed my vehicle, I appreciate the gesture, but please do a good job, they just did a quick rinse and didn't even bother to dry it, it looked bad, I had just had my vehicle detailed before going. I had to pay for the 2nd time in a day for a proper wash. I'm in the transportation business, so my vehicle has to look nice. hood was left open also.
Not going here anymore, little things like this show that quality service is going down.response / report this review
