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About

Barber Ford is a car dealer, located at 640 E 8th St, Holland, MI 49423, USA. They can be contacted via phone at +1 616-396-2361, visit their website www.barberford.net for more detailed information.

Location :
640 E 8th St, Holland, MI 49423, USA
Added by Jopie, at 15 March 2017

Opening Hours

  • Monday 8:30 AM – 8:00 PM
  • Tuesday 8:30 AM – 5:30 PM
  • Wednesday 8:30 AM – 5:30 PM
  • Thursday 8:30 AM – 8:00 PM
  • Friday 8:30 AM – 5:30 PM
  • Saturday 8:30 AM – 1:00 PM
  • Sunday Closed

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13 Reviews

  • Brent Waters
    06 December 2017

    Service was prompt, efficient and timely. The service department goes out of their way to make you feel valued and the customer lounge is stocked with complementary snacks reading material, beverages with a business center located adjacent. Great dealership!

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  • Giovanni Battista
    01 December 2017

    Jim and I purchased a 2015 Ford Edge from Barry VanderSloot at Barber Ford. Barry was friendly and professional, and looked out for our needs and the needs of our business, Great Legs Winery Brewery Distillery. Every interaction was positive, caring and felt like we were dealing with family. Barry has become a good friend, and we love the fact, too, that Barber Ford is a major contributor to Making Strides Against Breast Cancer of Holland, our year -round charity for Great Legs Winery Brewery Distillery. When we need another car, we’ll be calling Barry. Thank you Barry, Tom and Barber Ford for your genuine care to our car needs. Merry Christmas! Joanne and Jim Granzotto

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  • Tamara VandenBerg
    23 November 2017

    Working with Lindsey DeRoo on purchasing my new vehicle was a great experience. She worked with us through the whole process in a friendly and professional manner. She worked hard to get us the vehicle we were looking for in the really short time frame we had. Thanks Lindsey! Edited to add - although it really wasn't Lindsey's fault due to a short time frame, they did not have the color or options that I wanted for the vehicle I purchased. Also - They did a very poor job in valuing our trade-in and under-valued it by about $2,000. After purchase care has been absolutely AWFUL, hence the 1 star review. The service department has NEVER treated me with respect and has wasted my time MANY times. Also - at one point - they gave my car back to me smelling of perfume. I am HIGHLY allergic to perfume and it gives me migraines. When I complained, they denied my complaint and stated no-one wore perfume or cologne in my car - it was obvious they had. They treated me as potential money, not as a person.

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  • Sue Moeller
    11 November 2017

    Brought my 2016 Ford Flex in to have tires rotated. The service rep (wish I remembered his name) was amazing!!!! Great customer service. They were extremely busy and forgot to fix a small broken plastic part inside my car but, the customer service was so good I figured I’ll just have them do it next time!!

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  • Travis Rose
    18 October 2017

    Took my 03 Ford Focus there to get fixed. When I picked it up the issue was fixed but they broke my door handle. Was told they would call me when the new one came in but never got a phone call back. Called two times after that. We will have someone call you. Never got a call back. I was honest with them and said the drivers door was already broke I don't want that fixed just please fix what you broke. Will never go there again.

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  • Laura Petroelje
    13 October 2017

    Pete Shearer and Barber Ford did a fantastic job with selling me my new vehicle. Very happy with them and will be a customer for life.

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  • Michael Sherer
    10 September 2017

    I've had some major service work done here. At first they seemed to do a good job. After a couple subsequent trips later, they were good at collecting my money and not repairing the problem. They were unwilling to bend in the slightest when I complained. Not willing to talk to the manufacturer on my behalf either, just gave me a phone number.

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  • Autumn Giles
    16 July 2017

    The people here were amazing. I got my Ford Focus serviced here. I needed it done fairly quickly and I did not have an appointment. They estimated 2 hours of time but it was only about an hour. I dropped my car off and they called me when they found things that needed more attention and then called me when they were done. The last dealership I went to was supposed to check my tire pressure and didn't, these guys did and took good notes of the state that my tires were in. The service department was great. I ordered some touch-up paint thru their parts department and I am hoping for just as good as an experience.

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  • Mike Hansen
    24 May 2017

    I was on a family vacation when my transmission started acting up. I called the Barber Ford service center and was told that they would take a look at my car. After checking it out they told me what needed to be done and said that if I could leave the car with them for the day (Friday!) they would try their best to complete the work that day. They called me at 4:30 to report that the job was finished! I know that Friday's can be crazy for a car service center so I know they went out of their way to accommodate me. I really appreciate their going the extra mile.

    Thanks,
    Mike Hansen

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  • Mark Perkin
    17 May 2017

    Bought my dream truck here!. Great service from start to finish. I went to Borgman Ford on Grandville looking at trucks, I found one I liked but couldn't get a sales person to call me back to work with me on it.I found one on Barbers lot just about exactly the same and was sold right away with the salesman approach and genuine desire for the sale. After that I had a minor mechanical issue and was treated fantastic by the service department at Barber Ford. Very quick service. I live approximately 20-30 min away, but will probably continue going here for service because of the

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  • Cec Bradshaw
    16 May 2017

    Barber Ford is an outstanding dealership. They are professional, courteous, timely, and considerate of customer expectations.
    The most recent issue was with my Platinum running boards and Barber went to bat for me with Ford and things are resolved totally to my satisfaction.
    Thanks once again to the Barber Ford team.

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  • Eric Robinson
    17 April 2017

    GREAT Service! 4 became a 5 because when I picked up the car another item related to the repaired item had failed. BUT Jake Bareman squeezed me in and repaired it while I waited instead of another trip!
    Now if the sales team could just "tighten down" their prices we would have the perfect dealership, right here in Holland, Michigan!!!

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  • Marcia Huff
    22 March 2017

    My recent service at Barber Ford was a good experience. I was provided a loaner car while my car was undergoing some diagnostic tests, and that worked out very well, as I didn't have to take off from work.
    I returned to pick up my car, and learned that parts had to be ordered for the repair. Within a week, I received a letter informing me that the parts were in, so I scheduled another service appointment. That time I spent an hour in the waiting room while the parts were replaced. Happy customer!

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