Publix Super Market at Shoppes of Citrus Hills

Location :

2685 N Forest Ridge Blvd, Hernando, FL 34442, USA
Added by Jopie, at 28 May 2017

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• Joe Velez

  06 October 2017

  Wow.. this publix is responsible for our move to Florida from NYC. What a class act operation. Thank you to Ray Parrish, you are a true professional and my wife and I appreciate you. We no longer live around the corner but find our way there often! This is a family supermarket with exceptional products and sales. Thanks Publix!

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• Rondella Alday

  30 September 2017

  Nice people. Very helpful. The store is not only well stocked and clean, it is also pretty and well organized. I like shopping there.

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• Erica Hernandez

  13 September 2017

  Publix was almost completely stocked with all the necessities you needed for the past hurricane while other major food chains had nothing but bare shelves. They had their employees restocking everything as it was going. Every single employee was nice and polite, it's a very well ran establishment! Very clean and great quality food!

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• Evelyn Mccaw

  01 September 2017

  The staff at Publix is always extremely helpful. Today I was looking for an oven thermometer, I asked one of the employees where it might be. She tried to find the right aisle, but to no avail. She said she would find a stock clerk who might know exactly. I continued with my shopping and was in the checkout line, when this employee came up to me with an oven thermometer in hand. This is not the first time I have had a similar helpful experience at Publix . This is definitely my grocery store of choice.

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• LiveYour Dream Mom

  02 July 2017

  Very neat and clean. Great friendly staff & yummy treats at the bakery.

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• Florence Cleary

  29 June 2017

  I love Publix. Excellent people that work out of the Forest Ridge and Crystal River stores. Ask them what aisle something is in, they will take you to it. (Of course not the cashiers).

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• Sue Neser

  14 June 2017

  On three different occasions I approached the customer service for help. They had reset their store and I acquired about help getting a product. Unfortunately on each occasion the customer service reps lacked store procedures, customer service skills, and knowledge pertaining to their store. The last rep that I approached for help seemed unresponsive and Uncaring. When you have employees that aren't familiar with their procedures or their store you have to wonder did management do their job? I reached out to management and talked to the manager of the store and he stated that he's been there for over 42 years. I sensed his lack of genuine caring maybe from all the years of dealing with people. When I posted on Facebook my honest review they removed it. The stores a nice clean store and the need for customer skills and service is a must. My review is they need to work on that because as customers we should no longer except being brushed aside. If you have employees that are there to help customers educate them on your store policies procedures and products. Choose employees that have a personality to want to help. If you've been there a long time and you're burned out consider retiring.

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• Linda Sibree

  05 June 2017

  Today was a calm day at this Publix. Enjoyable experience. Sometimes this store is extremely busy!

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• Audriena S

  04 June 2017

  Fantastic store. Always clean, always helpful, and always in stock. Being a mom of a little one it really helps sometimes to have someone put your groceries in your car too. My little one always gets a free cookie, sticker, and balloon here too. This makes shopping so much easier and keeps her happy. Great management.

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