Name: Protocol
Address: 6766 Transit Rd, Amherst, NY 14221, USA, US
Telephone: +1 716-632-9556

Protocol is a bar, located at 6766 Transit Rd, Amherst, NY 14221, USA. They can be contacted via phone at +1 716-632-9556, visit their website www.protocolrestaurant.com for more detailed information.

Location :

6766 Transit Rd, Amherst, NY 14221, USA

Contacts :

Added by Jopie, at 18 November 2016

Monday 11:00 AM – 9:30 PM
Tuesday 11:00 AM – 9:30 PM
Wednesday 11:00 AM – 9:30 PM
Thursday 11:00 AM – 9:30 PM
Friday 11:00 AM – 9:30 PM
Saturday 4:00 – 10:00 PM
Sunday Closed

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Kristen Guerin

22 December 2017

Carol and Paul at the Protocol have always taken great care of us for our business dinners. I work at Schmitt's Audi VW and every Christmas, the Schmitt's treat us to a delicious dinner at The Protocol. The food is outstanding, service is top-notch and it's always nice to see the owners touch base with the customers and help the staff through the night. Going to The Protocol is always something we look forward to every year. It is a warm, welcoming restaurant; a great venue for bigger dinners, weddings and other events. Last night, they catered an event here at the dealership. The servers were always right there with food, making sure everyone was taken care of. They are all happy and friendly- great at what they do. We recognized our bartender from our Christmas party last night and she remembered us, as well. To me, that's great customer service. When an owner takes care of staff, it shows in how happy they are to work. I cannot say enough about what a great business The Protocol is. Thank you, Carol and Paul for running such a great establishment!
Rick Stefanone

15 December 2017

I've been to banquets at Protocol, however yesterday was our first time in the restaurant. Great atmosphere, food and staff! Will definitely be coming back!
Sharon Steck

05 December 2017

Great atmosphere and amazing food! I strongly recommend!
Marie Evans

04 November 2017

Delicious food, beautifully presented. Well-stocked bar, ably attended. Reasonable prices. Attentive owner mingles with the guests.
Debbie Allen

21 October 2017

Carol and Paul are awesome people to help plan your wedding or event at their venue. On October 7, 2017 Paul and his team did a fantastic job making our event successful. I would recommend Protocol for your next event or just fine dinning.
Laura Burnett

23 September 2017

Worst service I have had in some time. Ordered medium rare strip for $38 and it was well done and dried out. Was told it had a little pink and was ok.
$120 bill for what?
Bob Caruso

05 September 2017

Went for dinner with my wife, food and service was excellent! 5 stars all the way
Santa Vega

21 August 2017

Delicious lunch & friendly staff! Owner came over and spoke with us just to make sure everything was perfect.
Thomas Palcic

28 May 2017

My wife and I just had our wedding reception at the protocol and we highly recommend any couple to have their reception there. The attention to detail and support they give you throughout the whole process from initially booking to planning to the service of the event is second to none. The quality of the food and service along with great value options for dinner packages makes the protocol a perfect place to celebrate your big day. We will be lifelong customers of the protocol!
Jennifer Shady

11 May 2017

We had a lunch party there. Food was good but not much of it. Nice setting. Adult plates were $18 and children's are $15 for 2-3 small chicken fingers. I bought a cake nearly double the size I needed and they served my guests the smallest pieces of it. I had a picture of my daughter on one side of the cake and they cut into it even though 1/2 the cake was left over. Beverages are ala cart, the $18 & $15 plates only include tap water or coffee. Beverage station is self serve, which is good but then a couple of the wine bottles were never opened so the waitress changed that quick and walked around asking people (towards the end) if they'd like more wine. To me that's sneaky. My total was around $1500.00 for 29 adults & 21 children. If that sounds reasonable to you, go for it! They do put the guest of honor's, name on their street sign!
TONY RYAN

25 March 2017

6:00pm reservationWas greeted rudely (as was the couple who checked in before us). Left at 6:30p
Anyone can take a reservation. The point is to keep the reservation. It seemed like it was the manager greeting us (older bald guy with a limp). He has no business managing a restaurant, or dealing with the public in any capacity.
Krista Herbst

25 March 2017

Went to a wedding her a few months back and I would never recommend this place to anyone. Food was good but service was terrible. Very rude.
Jess Traver

26 February 2017

Not pressed with service or quality of food. Had event here and they over charged, did not meet expectations. Do not recommend for special events.
Joseph Kramer

19 February 2017

Went to Protocol recently for lunch but I have been there for dinner in the past. Not a bad restaurant it's just a bit dated. The seafood is clearly their specialty and it is usually very fresh. I've also had a steak before which has been alright. The staff is friendly but the decor is just a bit dated. It is also usually a bit of an older crowd. They do take reservations which is a plus. It's also a bit pricy. Ultimately not a bad place but there are better choices nearby.
Larry Sullivan

25 November 2016

Wanted to try some place new for Thanksgiving. Fortunately we picked the Protocol. Paul, the owner made it as easy as possible for our family to be comfortable. The banquet room was very nice, Christy's service and the food was excellent! Thank you !