My first time going to Primanti brothers. It was an experience I will not soon forget. The Pittsburgh penguins were playing and the place was packed.
Yet with all the hecktic all the waitresses and staff seemed nice. They all had smiles on their faces and were willing to help suggest things I might like. Everything was so clean (even the bathroom). As I was sitting waiting for my take out order I had notices that the staffed worked well together and helped each other out. All the customers seemed to be having a very good time.
I ordered the angus steak and cheese at the recommendation of the woman who helped me. It took about 15-20 min to get. To me that is not long at all considering the amount of people here. My sandwich was very good. The cool slaw made that sandwich. Definitely going to go there again.
Good spot, been to a different location in this chain previously. Food was reasonable although light on meat (had Angus steak sandwich and there was very little meat on it). Service was good.
My first time visiting this place but was pleasantly surprised. They put FRIES in everything! Including your salad! And it's awesome!
At first, we came into town without knowing a thing or two about Pittsburgh, we arrived late in town, this was the first place we went too, no one attended to us for about 10 minutes and we were the only ones waiting, finally got seated. Waiting for a about 20 minutes or more, no one ever came around to take our order, we eventually left, and on the way out, a waitress said "have a goodnight". For some reason, we decided to give it another try on our last night in Pittsburgh, service was better, I told the waitress what happened the other night, she grabbed the manager so we can explain the incident, he told us not to worry about, the food was on him. His name was Sam, I believe, can't remember what the waitress name was, I believe she was pregnant though. Thank you guys, what started out bad, ended great.
Usually a decent experience. Our food took quite a while on this visit, and some of it was rather cold.
If you're from out of town it is a local must visit, but maybe not this location.
It's Primanti Bros. Don't expect high end eating experience here. Everyone already knows why they go here. You get a sandwich you get a beer you make a mess you leave really full.
Pizza here is surprisingly decent.
Obviously this location is nothing like the original but it's not bad if you can't make it down to the city.
Our server was blah and took forever to even acknowledge our existence. I thought it was us but I watched him do that same to his next table. He favored socializing over customer service. Our food was good (I recommend The Capone if you are hungry). While the parking lot was filled, there was no wait to be seated.
Had to visit Primanti Bros while we were in Pittsburgh since they're an institution. I'm not a huge meat eater, and my daughter is a vegetarian, so we were already going in somewhat less than enthusiastic. That said, we had a decent meal. My daughter had the double egg and cheese, which she thought was pretty good, and I had the Cajun chicken which was not bad, although a bit light in flavor. We weren't fond of the bread, but the way the sandwiches were put together was tasty. Cheese fries were good, but the spicy pub pickles had no spice at all, and so were a bit disappointing. Overall, glad we tried it but unlikely to come back. Would have been 3.5 stars, but service was very good, so worth the fourth star for that reason.
Great value and awesome sandwiches. In a world where everything is really getting very expensive (especially in cities), this place is a gem! Absolutely amazing service as well. Every waiter and staff member were very attentive and really took great care of us. It was a perfect experience.
Great food at great prices. Foods always hot and beers always cold. Happy hour specials are awesome. I have been to all primantis but this one is by far the best. Staff is always friendly. I'm gonna miss it when I move.
Placed an online order.. Said 8 minutes until ready.. I showed up in 10 minutes.. And waited another 20 minutes.. Worst of all though.. Hostess was incredibly rude.. She seemed put out by every person that came through the door.. I saw her seat multiple different people, no smile, just a monotone voice saying "just 2" or "how many". No hello, how are you, just plain rude over and over again.. Oh and she definitely did not seem concerned that I had to stand and wait for my food to take more than double the time quoted.. My experience of waiting could've been so much better if it seemed like one worker in this building was even mildly concerned with getting my order or just being friendly in any way.. A smile or a hello.. Anything.. But nope.. Just got stared at and walked by over and over again..
The staff seems really good at one thing though.. Making people feel incredibly uncomfortable for waking through the door.. Businesses thrive because of their customers yet this staff seems like they've been extremely inconvenienced by customers coming to spend money at their restaurant.. Whoever manages this particular staff.. an attitude check seems in order.
Dang that was good. Excellent sandwiches! Our server Chris was boss.
This is one of my favorite Primanti Bros. to go to, just because of the history I have with it! To be honest, this is another one of the "Family Restaurants", to get the "real thing" aka the original, got to go downtown or to the strip. But those locations don't serve burgers or wings or any of the extras, just the sandwiches and fries.
I don't know if it's chain-wide yet or not, but they did change the wing recipe, so they definitely are not as good. They don't have the same crispy battered outside they used to.
Nope. Service is bad. Place is very very clean and there us a nice atmosphere, but don't expect to get waited on for a good while. I sat there for 5 minno drink order, not a soul came by my table. I thought I was a ghostso Ipuncehed myself in the face to make sure I wasn't a spirit or transparent and walked out.