Precisioncamera

Location :

7 Anngina Drive, Enfield, CT 06082, USA
Added by Jopie, at 21 October 2021

Add email
Add business description
Add Social Media
Add Products and Services

• Andrew Solo

  17 November 2022

  Surprised to see all the low reviews. Sony sent mine here to do a warranty repair. The repair did not take very long, I got my lens back back in about a week.
  
  I was very happy to see how secure they packed everything (MUCH better than how it came from Best Buy).
  
  Everything was very nice, neat, and snug, with a document on top explaining exactly what was done.
  
  Very impressed, thank you!!!

  response / report this review
• Joe Tullar

  14 October 2022

  Sent my Sony A7-III to PrecisionCamera for an out of warranty repair. The filters on the image sensor were damaged by lasers at a concert I had covered, resulting in large groups of discolored areas on my images/videos. They were quick to respond with the quoted cost and estimated turn around time. I was happy to have my camera back to me in a very reasonable time. Due to the damage it would seem they provided me an entirely new camera body, and simply swapped over the serial # plate. Certainly a lot cheaper than buying a new body outright.
  
  Overall it was a wonderful experience and their customer support reps were super kind and a pleasure to talk with. I'd happily send any other gear to them for future repairs if needed down the road.

  response / report this review
• Sardar Khan

  29 July 2022

  Just like everyone else when I had initially read the reviews I was quite terrified sending my camera to them for warranty repair. I went ahead anyways since I had no other choice and all I can say is that they truly did an amazing job. The lady on the phone who I spoke to was very friendly and courteous and the updates and repair status tracking via email made everything a breeze. I had the camera repaired and shipped back in less then two weeks which is really fast considering the had to special order the replacement lens from Sony. Obviously my experience may not be indicative of everyone else's but precision camera has given me nothing to complain about.

  response / report this review
• WTM Photo

  20 July 2022

  I bought a Theta V on release day and somehow got a TINY scuff on the front element (circled in 2nd photo). Although it was barley visible to the naked eye, it did cause a small blurry line on images. The camera was always cared for (kept in hard case as seen in 1st photo) but this shop deemed the camera required replacement and wanted to charged 380 dollars (50% cost of camera) to replace it or 60 bucks for me to have it returned to me unrepaired. OUTRAGEOUS, I wish I would have seen these reviews before sending my camera in so that I could avoid their exorbitant pricing!

  response / report this review
• Jose Rios

  28 October 2021

  I have a Sony a7siii with Sony protect. I’ve seen negative reviews about this location online so it made me nervous when Sony had me send them my unit.
  
  However I had the completely opposite experience. I never spoke or contacted them but they did a tremendous job on my camera and did it FAST! Had my unit back in 5 business days and camera was packaged well and returned fixed and cleaned.
  
  If I ever have issues again I won’t have any worry or doubt to send it to these guys again!

  response / report this review