Love the personalized service. Ken and Company take care of all my postal and shipping needs.
I come here as often as 3 times per week and always had a great experience. It is very convenient and close to my house. They always try to search for better shipping deals :) the owner and his assistant Aury are very friendly.
Post Masters 13351, is the only place I go because of the service, and friendly vibe, moved to another area, and still go here, Great people!
Bruce
What a fantastic service by the staff!!! Ken shops around for me whenever I have packages to mail out to get me the best deal. I feel welcomed whenever I visit. Aury greets me with a big smile and always ready to help :)
What could be better than dealing with govt bureaucracy like the post office? Why, combining it with two other giant poor-customer-service corporations!! Lazy lazy employees, horrible hours, awful parking. Honestly they'd make a fortune selling Advil. Guaranteed to give you a headache and to swear to yourself you're never going back.
Rude horrible customer service. Dont waste your time or money going to this wretched place.
They won't do extra services like signature required labels and the owner is rude!
I would give no stars if possible. I am a positive person so I write this in hopes to simply steer people clear of this office. Not going to bash or get into details to deep. In short, not a very friendly guy working there. He is there all the time. Lost my package and when questioned basically said I can't do anything. Even though I handed it to him directly. Been there about 5 times in hopes I would get someone else or he would be in a better mood. Seems to not care very much. Charged me a few times for packaging when it wasn't necessary. Better off going to the post office directly on off hours.
Convenient location and you can ship USPS, UPS, FEDEX.
They give you cheaper options to ship
I definitely recommend you this place.
Hen is incredibly rude. I had a package in hand and was about to ask him a question when he rudely and unexpectedly cut me off mid word and said “drop it there”. I was confused for a second and he said it again, “drop it there”. I asked him if I could finish my question and asked if I needed to sign anything or if it needed to be scanned. I don’t ever drop off packages so this is all new to me! I asked him about another package I had and he gave vague information like I knew what he was talking about. I asked him to repeat himself and he said with a very frustrated tone to let him finish what he is doing first and then he would help me. He was moving 2 boxes and apparently is unable to multitask. I felt like a child being scolded and told to be quiet in front of other customers. TERRIBLE SERVICE BY THIS MAN. Not friendly AT ALL! Will not be returning to this place.