Had a repeat cesarean section here. It was a very good experience. Infinitely better than my previous c-section at a different location. Amazing staff all around. Only one nurse was less than satisfactory and that was because I found her to be *too* helpful. They are very baby friendly and offered me many options regarding the birth that I didn't know were available.
I can't speak for the rest of the hospital, but they have an amazing maternity ward.
The hospital was very clean, the staff is attentive. I actually came with my infant son a few hours after visiting another hospital when I wasn't happy with the diagnosis. Porter Regional xray ed and found pneumonia. It potentially saved his life.
While I have tried to be very patient with my nurses and doctors at Porter Regional Hospital I have got to say it has been the worst experience of my life. I have never stayed in such an unorganized hospital. During my stay I was partially in the ICU and during that portion I received wonderful service. But as soon as I was brought back onto the 5th floor things started to unravel. For starters, the nurses need to practice must better communication. Between themselves and between their patients. On many occasions I was left unattended to without any reason or excuse. Every time when my IV machine goes off it takes more then 20 minutes for a Nurse to come. Ounce it went off and no Nurse came.. I called again to tell her.. she still didn’t come so I had to figure out how to stop it myself. During the middle of the night my IV machine was going off and it took nearly an hour for someone to come assist me. For how loud it was I got a huge headache so I had to even ask for Tylenol. Even times when I would request Tylenol it would take upwards of 30-45 minutes. It felt although my nurses completely forgot about me and my needs on multiple occasions. When my nurses slack off all day and their lack of focus causes me to have to stay another night then that is where I draw the line. Had my nurses performed the procedures needed I would had been able to be discharged. They left me unattended all day and then in the evening told me they would not have enough time now to get the things done that would allow me to leave. When personal care is disregarded is when a hospital looses its credibility. A patient needs to trust their nurses and doctors and for that reason alone I will never return back to this hospital for any future needs.
I normally have to go to Chicago Northwestern hospital. No one in Indiana knows how to deal with a congenial heart problem. I am having chest pain that was about an 8 on pain scale. I walked in in tears and short of breath. I was brought back very fast. All the ladies here were very nice and helpful.. the Dr. On the other hand is a flipping joke. All the test that I have done in the past few months and told by 3 different Dr's in and 2different hospitals in Chicago say I need surgery. This guy said. Your test look pretty good to me. So I think you are good to go..
My advice to you is drive past this place go to Gary or Merrillville.
P.s. this is me being nice.
Great staff, administration staff as well. Clean rooms, nurses are fabulous. Dr.'s are awesome and medical assistant s are also helpful in every way possible. Thank u for caring for me and taking care of promptly help. Thank u. God bless you always!!!
I was in an MVA (I was rear-ended), and my dad was a passenger. He had recently had major abdominal surgery, still had the staples and catheter in, and had previously been diagnosed with an abdominal aortic aneurysm (AAA). He was transported to the hospital via ambulance. We told the police officer at the scene, the EMT's who transported him, and hospital staff about his AAA and our concern that it might have been injured further in the accident.
Once we reached the ER, we were actually taken THROUGH the ER to the waiting room, where we then had to register and wait for almost 45 minutes before the called us back. It took another 45 minutes to an hour for my dad to get an echo to make sure the AAA hadn't burst and wasn't leaking!
Absolutely UNACCEPTABLE!!! My dad could have been bleeding out the entire time, but no one cared. We told everyone we came in contact with our concerns, but no one cared enough to run a simple test to make sure he wasn't bleeding to death internally.
HORRIBLE experience. I would NEVER recommend this hospital to anyone.
If I could give this place a zero I would. Worst bed side manners and the slowest hospital I have ever been at. I have been in this freaking room with my husband for two hours and haven't even seen anyone ! We press the call button ask very politely about how much longer it will be till we see a nurse or doctor. It takes them 15 minutes to even answer the call and instead of coming to check if everything is okay she rudely asks " what do you need" like what!? I need a god damn doctor. Will never come here again !
Waits at registration can be kind of long wait and chairs need replaced but service is very good
My dad had surgery today. No one came out to speak to us when the procedure was done. No one told us when he went to the recovery room. They had even asked for our cell phone numbers so they could call us if needed, but no one did. Their board that shows the patient's status continually showed that he was in the OR. The volunteer at the desk didn't know anymore than we did. After 4 hours we went to his room and there he wasHe had just gotten to his room 5 minutes before we got there. The nursing staff on the unit have been wonderful, very attentive and patient with my elderly father. They also were very attentive to my mother's needs. That was sooooo very appreciated by me and my brother. 1 star for lack of communication. BUT I do give the nursing staff 5 stars.
WORST EVER STAFF ARE VERY SLOW AND VERY RUDE THERES A CPL. MABY 2 OR 3 VERY NICE NURSES OTHER THEN THAT GO TO ST MARYS IN HOBART! Wud not recommend to pregnate woman!
I am very disappointed with their accounts department. They did not send my bills to my insurance provider on time. And now my insurance denied to cover those bills. Not only that I have to pay for the bills now but they sent my account to collections department without any notice. Services were good though.
So angry that there is no alternative in the immediate area. Ambulance must take you there is my understanding. On a monday the ambulance transported my elderly mother to the E.D. After several hours we took her home as the on duty "hospitalist" said that all test, scans, xrays came back negative. Good news right ? NO2 days later she was admitted to another facility through the E.D. for kidneys issues, and infection. They tell us that her bladder/kidney infection is one of the most severe they've seen. How did the "hospitalist" miss this you ask. That's our question. We've heard all the negative reviews, but chose to utilize porter anyway. That was our last visit ever to this facility. Seeking legal action due to the pain and suffering that mom has had to endure at the hands of poor, uncaring hospitalist.
I would like to thank the staff on the second floor cardio unit for taking good care of my father during his recent stay. The nurses responded quickly when my father would need help. We couldn't ask for better care for him. His doctors explained his diagnosis and answered our questions. A stressful situation was eased by these professionals. Once again, thank you!
My mother went into the ER a few days ago with shortness of breath and a few other issues. They did manage to diagnose her correctly and got her on oxygen and medicine that helped. However, the nurses were only helpful in giving me SOME of the information. They gave me her health information which was fine, but failed to tell me that my mother was sitting in her room terrified because they had moved a hysterically screaming prisoner into the room right actoss the hall. It scared her and she requested to be moved or at least something to be done about it. They refused.
First of all, I understand that it is ICU, but don't put a screaming inmate who's probably only throwing a fit to stay out of prison in the same place with people who are trying to recuperate. Yes, treat the man, but if he is going to be screaming like a madman to the point where they have to strap him to his bed, then he needs to be moved somewhere where he isn't disturbing the rest of the patients. That's terrible.
The elderly are already scared enough being in the hospital, especially when you're in for heart failure, but to bring someone in who sounds like he needs a mental hospital more so than a medical hospital and force his crazy and/or drug induced screaming and raving on them is deplorable.