Company was hired to install two faucets and new shower head and faucet in shower. Plumber who came out gave me an estimate for job, which was lower than another companies previous estimate. The other company said they would have to cut into the wall Plumb Pros plumber said it would not be necessary, even though I pointed out what the other company had said. I then okayed the work he started the work did the two faucets and started the shower. He then came to me and said he would have to go through the wall and the cost would be an additional $1400 on top of the original quote. This would have made the cost $900 more than the quote from the previous company. I told him not to do the shower and then called the original company which came and did the shower. Paying both companies cost me $250 more than the total bid from the first company. What work Plumb Pro did for installing the other two faucets was fine. I felt the Plumb Pro plumber should have known what was required to do the work on the bid they gave originally, especially after me telling what the other plumber had said. There work was fine but I do not think I will be calling them again.
Randall had to replace the faucets in my washer dryer area. He had to come to my complex twice b/c he couldn’t find the hot water. He was so nice about it. He came after work for me and was so kind, quick and did an awesome job! I will recommend PlumberPros and suggest they ask for Randall!
Superior service all the way. Randall Finley installed my water heater and brought everything up to code. The prior installation from another company was awful. When Randall finished, everything looked streamlined and put together well. He explained everything thoroughly and even went the extra mile with filling the hole in the wall so air would not leak out. Thank you so much, Randall! I would definitely use Plumbpros Plumbing again.
The representative was very professional and explained the issue with our water heater. It was replaced quickly as it was beyond repair We appreciated his honesty and how quick the job was completed during the holiday weekend. Very Satisfied!
Thank you very much Randall for the excellent service you and your crew provided. Very professional, knowledgeable, time efficient, fantastic service, reasonably priced, has financing. Very down to earth and great people. Superb. Randall, I will use you again and request you. I recommend this guy and his crew to all. Thank you for your service.