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About

Plum Creek Regional Animal Medical Center is a veterinary care, located at 1751 E Exchange St, Crete, IL 60417, USA. They can be contacted via phone at +1 708-672-7269, visit their website petvetpartners.com for more detailed information.

Location :
1751 E Exchange St, Crete, IL 60417, USA
Added by Jopie, at 19 November 2015

Opening Hours

  • Monday 8:00 AM – 6:00 PM
  • Tuesday 7:30 AM – 6:00 PM
  • Wednesday 8:00 AM – 1:00 PM
  • Thursday 7:30 AM – 7:00 PM
  • Friday 8:00 AM – 6:00 PM
  • Saturday 8:00 AM – 1:00 PM
  • Sunday Closed

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12 Reviews

  • Brian Boyd
    08 November 2017

    I take my 2 dogs there very nice staff. And really care about your pets

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  • Timothy Alkire
    05 October 2017

    The best Vets and Staff. We love them all

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  • Tim Brinkman
    13 September 2017

    The boarding center allows their dogs to bark all night and day with no regard to the neighboring houses. It sounds like dogs fighting , it's that bad. I would never bring my animal there just based on how bad it sounds. Even after calling and very nicely asking them if they could keep the barking to a minimum, they still don't even care. I understand animals bark but it's ridiculous how bad it is at 730am and how they allow them to bark throughout the entire night. Don't bring your animal here as it seems they neglect their animals. ((Update)) The barking continued for over 2 hours. I ended up driving over there to only see a male pull one small dog and take it away but continued to allow the other dogs to act out of control. DO NOT Board your animals here. Real dog owners do not allow their animals to disturb the peace and bark stressed out for hours and hours on end. *Response to theirs* Boarding is a service you do provide and just based on the excessive barking throughout the night and all day says all I need to know to form my own opinion on forewarning people to not board their animals there. Real businesses also keep in mind the surrounding community and ways to not disrupt the peace. 1984 is a long time and sometimes the ways of going about doing things should be reviewed and possibly changed , especially given the community around it. The fact that you have no respect for those around you says wonders. Remember , you uncontrolled barking fests that you allow to go on for hours face houses , houses that have kids , newborns and families. So yes , I have every right to come to whatever conclusion I want about the endless pestering and disturbance that radiates from your kennels. If people would like proof , I have it recorded also.

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  • Gina Will
    19 August 2017

    I specifically asked them to call me, to authorize any treatment, they never did. When I called them to get a quote on my dogs care they told me approx 400.00 for my onr dog getting a cleaning and shots. They said they would examine my other 1.5 yr old to tell me if they could fix her tooth, if they could not I just wanted to get her shots done, which I discussed with them. What happened was they bombarded my husband with papers to sign did not go over anything with him, and told him in order to fix our 1.5 yr dogs tooth they had to clean her teeth, he questioned it and they told him it had to be done. They charged me for a full set of x-rays on both dogs which my husband not I authorized, they did a cleaning on my 1.5 year old then stated that they could not fix her tooth we had to go to a specialist. Why they could not tell him this before charging us 250.00 plus for a cleaning , and 115 for a full mouth xray set . This is very poor business. They gave my dogs a rabies shots but , never gave us the tags, I called them to get a refund on the services I never authorized , they admitted they over charged me for a nail trim but never called me back to advise about my refund or discuss why they insisted that my dog's teeth needed to be cleaned so they could repair a chipped tooth they never intended on fixing.They never gave my husband copies of the forms they had him sign so who knows what was on them , I tried to call them twice before they did anything on my dogs and each time I was told they would call me back, I never received a call. They say they were concerned about both of my dogs health , well they were so concerned , they never gave us after care forms , they never gave us the rabies tags but they made sure to get the bill paid and rush him out of the office . They charged me for unnecessary treatment that I did not want, never called me back to discuss my refund even though Dorothy the manager said she would. I am sorry to say the 1st time I took my dogs in I thought they were great and would have given them 10 stars. This time , which was the 2nd time I was very disappointed in their poor business ethics, and the fact that they never returned my calls or made a effort to refund anything , even the nail trimming for each dog they admitted they over charged me on. I am not so sure they were really looking out for my dogs health more than they were looking to see how much they could get away with charging me. Very sad i thought they woukd have been a great vet for my dogs.

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  • Erica Kaufman West
    31 July 2017

    We just moved to the area, and this place (Pet Vet in Dyer) was the closest. I just needed a refill of heartworm pills and a lepto vaccine. The waiting room was surprisingly calm, despite the variety of animals waiting. The young ladies at the counter were very helpful and welcoming. The time with the vet was short, but he was very friendly and told me of the side effects to watch for. I appreciated the amount of literature in the waiting room, educating on various illnesses and preventive measures. In short, I went looking for a quick solution and will definitely be trying the actual clinic in Crete for our well-checks.

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  • Lale P.
    28 June 2017

    A couple of months ago we HAD to take our first-time ever sick puppers to the vet due to severe diarrhea, vomitting, lethargy, & loss of appetite. The staff there was FANTASTIC & they took extra special precautions to avoid possibly spreading his unknown illness by giving us shoe booties, paw booties & our own backdoor entrance bypassing any other patients in the lobby and/or exam rooms! I'm so sorry but I can't remember the vet's name but he was SUPER thorough, extremely knowledgeable, very patient, so gentle & really caring!! He correctly diagnosed & treated our puppers. Our dog was back to his zippy & happy self within 2-3 days!! The building is very clean & nice. I would not hesitate to recommend this animal hospital &/or vet at all!!

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  • Valerie Hunter
    21 June 2017

    My husband and I adopted a shelter dog in October of 2015 and have been taking our Jake to Plum Creek since then.
    Our dog is extremely difficult at the vet, and the entire staff has been nothing but understanding with his issues. I always feel bad that they have to deal with him (he has to be muzzled, hates to be touched, very anxious, etc.), but they have never made us feel bad about this. Dr. Norby and all of the nurses are so understanding, and they work with him and make any adjustments necessary to make all of us comfortable while still getting everything done.
    Jake has had a few health issues since adoption, including heartworm, which has been treated successfully. Plum Creek has such a caring staff that always follows up with us. We can always call with follow up questions as well.
    Finally, we have boarded Jake many times at Plum Creek. We have had great experiences with this. The boarding staff has been so great with our Jake that we know he is in good hands any time we have to leave him for a couple of days.
    I would highly recommend Plum Creek to any pet owner.

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  • Gene Magiera
    15 October 2016

    Horrible experience. Will never take another pet there, nor will I ever recommend them to any of my family or friends. Stay away from these money hungry blood suckers. They pray on your emotions and over charge on all of there test. Is there a way to give them no stars?

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  • Kickin Grass NWI
    23 July 2016

    The outside is terribly kept. Concrete cracks are filled with greatstuff foam filling. The weeds from the landscaping have clearly been laying on the sidewalk for a couple days eight outside the main entrance. The lady working the desk on Friday morning misinformed us of the prices of services and requirements for the services also leaving out state law requirements. We drove an hour to find out there is an extra exam charge just for a rabies shot, after we informed them we were coming from Indiana and needed to know the pricing before we wasted our time.
    Joy was very plesant and informed us of the corrections when we arrived. She also told the rude lady with the barking, aggressive dashund to contain it so it didnt bite our kids but the lady still didnt keep it back. BUT then Joy changed and didnt flex to help on the pricing even though the website says the package included rabies vaccine without an exam.
    The male doctor was also very rude and didnt even try to help with the situation. He said he refuses to wave the extra fee and was definitely not nice about it. He said it doesnt matter to him because he only gets paid for what he does anyways. So he obviously doesnt care about pets, just his pocket.
    We dont want anyone like that doctoring our family members. Neither should you! Dont settle for less. Go somewhere else.

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  • Cathey Collins
    15 July 2016

    My Husband and I love Plum Creek. They are genuine compassionate and personable. They give you honest advice about your pets health and more importantly they follow up better than most human physicians. Dr. Norby is Amazing she treats my Russell Cooper like he's her own and Chris makes the office and waiting area stress free fast and efficient. Thank You for all you Cathey, John & Russell Collins

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  • Sandy Charlie
    31 March 2016

    love the ease of being able to walk in. The prices cant be beat and the staff is always nice

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  • Elizabeth Karl
    26 November 2015

    Pet Vet Express is great! I have been to several other highly recommended vet clinics in the area and by far I prefer Pet Vet Express. The doctor's are friendly, caring, and don't try and sell you things you don't need. If you want quality care, compassion, and reasonable prices this is the place.

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