Name: Planet Honda
Address: 15701 W Colfax Ave, Golden, CO 80401, USA, US
Telephone: +1 303-215-4200

Planet Honda is a car repair, located at 15701 W Colfax Ave, Golden, CO 80401, USA. They can be contacted via phone at +1 303-215-4200, visit their website www.planethonda.com for more detailed information.

Location :

15701 W Colfax Ave, Golden, CO 80401, USA

Contacts :

Added by Jopie, at 01 June 2017

Monday 8:30 AM – 9:00 PM
Tuesday 8:30 AM – 9:00 PM
Wednesday 8:30 AM – 9:00 PM
Thursday 8:30 AM – 9:00 PM
Friday 8:30 AM – 9:00 PM
Saturday 8:30 AM – 8:00 PM
Sunday Closed

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Karen Oxenford

25 April 2018

This is the second car I have purchased from Planet Honda. After the service I received with the first purchase from the sales tesm and then the service department, there was no doubt about where to go this time and I was not disappointed. My sales rep Monica was friendly, knowledgeable and service focused down to the last detail. On our drive she spoke very highly of the organization as an employer which is important to me .I worked with Joe in finance to get the best financing - truly felt like he had my best interest in mind. Hope I don't need a new car again in the near future but when I do I will not go anywhere else. Exceptional service
Steven Ezyk

20 April 2018

I recently had my 2014 Odyssey in for a service recall at Planet Honda. Levi McClinton my service agent was great he kept me informed all along the way. He even had it serviced quicker than initially stated. I recommend Planet Honda and Levi.
They even gave my van a quick wash which it needed desperately. GREAT JOB
Steve E.
Lakewood,CO
Katelyn Sandoval

19 April 2018

I received a coupon in the mail for an oil change and I was able to set up an appointment for the very next day. The service advisor Matt got me checked in and got things started as soon as the technicians could. I was also very pleased that they washed my car too! The waiting area for the service department was quite comfortable. Another Honda employee came around while I was waiting and offered us free snacks which was also much appreciated.
Tom Diaz

10 April 2018

Bought a truck here today and couldn't be happier with the entire experience. Tyler and Ed made it very easy, I appreciate their salesmanship, and kindness. Everyone else was very friendly too. The prices were very fair. Everything went very smooth from start to finish, and I never felt like I was being pressured. There is a very high probability that I will buy another vehicle here. My only regret is that I wasted time at another dealership up the road before coming here. Thanks again!
Sarah Wood

10 April 2018

I went into Planet Honda looking for a Blue Honda HRV. Jeremy Sanchez made sure all of my questions were answered and that I felt comfortable and well informed throughout the process. He even drove down to pick up my car from another dealership since they did not have exactly what I wanted on the lot. Everyone at the dealership was friendly and helpful. I would definitely recommend Jeremy and Planet Honda to any friend buying a car.
Matt Shawe

01 November 2017

They started out by telling us that there are no dealer fees and that the price on the vehicle doesn't change. The sales person Ella was very nice and helpful. She answered are questions and quickly got the information about the car. She even got us hot chocolate while we waited for the vehicle to warm up to melt the ice off the windows before are test drive. The financial office was quick to get all the paperwork done quickly. In the end got a great deal and a great rate.
Terri Lhuillier

28 October 2017

Our son recently purchased a vehicle from Planet Honda and we were extremely impressed by the outstanding customer service he received from one of the salesman, Jeremy Sanchez.

Jeremy picked our son up from the airport and worked closely with him throughout the test drive and the sale of the vehicle. We have never experienced such outstanding customer service when we have purchased a vehicle!

We were also very impressed by one of the Sales Manager, Nick, who assisted us with a minor repair that needed to be done on the vehicle once our son returned home. Just top notch service & we would highly recommend Planet Honda to anyone looking for a vehicle!
Jennifer Coker

27 October 2017

I worked with Jeremy Sanchez with Honda in Golden, CO. He greeted me on his way out the door after his shift, and instead of handing me off, he stayed almost 2 hours past his scheduled time to help me with my car search. He was by far the best and most polite car rep I have worked with. He has made himself readily available at all times for any questions that I’ve had in the process. I would absolutely buy another car from him in the future. I highly recommend him.
Daniel Ullrich

09 October 2017

Great initial experience, terrible secondary experience. Be aware, this is a one price shop as well, unrelated to the issue we had.

We went into planet Honda looking for a car to replace the one we were having issues with. They had a variety of cars available in our price range and Alex, our sales associate was very professional and helpful. We eventually did a test drive on a 2016 Accord, and decided to follow up with an extended 24 hour test drive of the car to determine if we wanted to buy it.

The following day at about 12:30/1pm I came by myself on my way home from work to return the car. We decided that we needed and wanted something that was 4 door, so the 2 door coupe accord was not going to cut it.

Upon entering the main lobby I was greeted by a Mike Calviness? I stated to Mike that I had done an extended test drive of the 2016 Honda Accord and I was needing to return it, as it was not our car. I told Mike I was on my way back from work and I did not have time to look at anything else, while handing him the keys, which he took. After a brief pause, Mike looked at me in the eyes and said "okay, what do you want me to do about it?" I repeated saying I needed to return the car, and Mike handed me back the keys and said "okay, I can't help you with that who was your sales associate?" I told Mike that I had been working with Alex, but regardless I don't have time to look at anything else and I just need to return the car. Mike replied stating that Alex had just left for his hour lunch, and that I would need to wait for Alex to get back to return the car. I clarified with Mike, that I could not return a car that I had done an extended test drive with, until Alex was back, to which he said that was correct. So I then asked if I could just speak to a different sales associate to return it instead, to which he replied that I could not, because only Alex would have all the necessary paperwork for me, and nobody else could help me.

I then asked to speak with a manager instead, to which Mike responded yes, and then walked into the manager's office, spoke with him for 20-30 seconds and came back out. Mike asked me if I had the car with me, to which I politely replied it was parked out front. Mike then asked me where the license plate was, which I replied on the car. He then stated that if I could go out and get the license plate and leave him the keys I would be free to go.

I finally left after an extremely frustrating experience to do something as simple as return a car we were testing. Later when Alex called I informed him of the experience I had in bringing the car in, to which he reiterated and apologized for, stating that is not how the process is supposed to work.

Needless to say, the experience which was highly recommended by a family member, is ruined with this business and I will not be recommending their service to anyone at this point in time.
Jenni Vezina

08 October 2017

We had such a positive experience here working with Jeremy Sanchez. He was professional but laid back and extremely informative and honest. And funny! He made car shopping stress free, and we never felt pressured to do anything. Will was also super friendly and helpful. All of the staff answered our questions and gave us helpful tips for a car purchase. Glad we came here.
Laa Sin

24 July 2017

BUYER BEWARE!! Would give 1/2 star if I could. Test drove 2 vehicles and chose a beautiful civic to lease. I was upfront and honest in the first 30 min about having a poor credit history. Have a DISCHARGED bankruptcy due to medical bills from a disability I have had for 27 yrs. I knew that I needed to have a co-signer with good credit. Made sure my father could co-sign on the car. Was told 3 different times from 3 different people that it won't be an issue when it came to financing. Also, had $3,000 to put down on the lease. 5 hours later, DENIED!!! Even tho my father has a credit score of 830 and a 6 figure income, I couldn't get financing because of my disability! WASTE OF MY TIME!
Robert Ruibal

14 July 2017

Great for making appointments, come early they'll get you in and out quickly! All the reps are friendly!
Reason i didn't give a 5 star is they've been giving me the run around about my navigation for a year and a half now.???
And it took a year and a half for my air bag recall.!!!!
David LaGant

27 June 2017

This is a great place to buy a very reasonably priced car and not get stressed out about it. Every one treats you with respect and concern about your needs. This is the second time that I have bought a car here and I have no regrets. I really like Honda/Acura so I will be back when the time comes for a new car.
Jan Blarsky

20 June 2017

My experience at Planet Honda was very good. We met a very friendly and knowledgeable salesman (Jay). He was very competent, involved and an advocate for us in the sales process. He answered all our concerns and hesitations either after consultation, or very directly. He is truly an asset to Honda, and a very good representative of the company.

The finance person, was also very informative and professional in completing our deal. It was already late in the evening, but he was also very thorough with the details.
Heath Morgan

08 June 2017

Terrible experience! My family and I made an appointment to get an oil change and have our breaks checked. The appointment was for 12:20pm we arrived promptly at 12:00pm. After waiting for over an hour past our scheduled appointment, looking at my car sit in parking lot. I asked the service rep when he thought my car would be serviced and he replied hopefully in an hour (2:00pm)we can get it in and hopefully it will be done by 5:00pm if you need new breaks. I stated it takes three hours for an oil change and potentially get breaks I asked him about my appointment and he gave me a vague look and said the appointment is a time for you to arrive. Your car then gets placed in pool within the
service departments system and a order of service is created. We have taken our Honda Pilot to be serviced at several different Honda Dealerships and this is the first time the appointment was apparently just something all other stores do.

Thanks planet Honda I will be stuck at your store for 5 hours, with two small children, apparently before I get an oil change and breaks checked. Thanks for allowing me time to write this post and all of the others on every site I can find!

Since my original post, I feel credit should also be given to the man who worked on my car. I believe he did a fine job. In all, my car was serviced from 1:45 to 3:15 which is good time for front breaks and an oil change; however, that becomes largely over shadowed when you should have been gone with repairs completed before the vehicle was ever looked at.

Still my score stays the same due to the fact the appointment was made and not honored. In fact before going to planet Honda I viewed the remarks of others and in one case the manager told another reviewer he recommended setting up an appointment before you come in to get quick service! I would caution your recommendation if your team doesn't completely share your philosophy!