Excellent customer service!!! Understanding of my needs on short notice and were extremely helpful in shipping everything out in short order during the busy season.
I like the concept. The quality seems good. I have only had a couple of issues. The latest DHS pin that came out, the gold border fell off, but it was a pretty easy fix. Nothing that required a new one. The only other issue that I have had, is when it comes to lining everything up. I would suggest a recess in the backing plate where the magnets have somewhere to sit preventing them from
moving around. If you are in uniform all day, I feel like I am constantly looking to make sure they haven’t slid out of alignment. Other than that I really like the ability to update 1 or 2 ribbons here or there without having to buy a whole new rack. Will continue to purchase through this company.
I've had nothing but the best experience with Pin-iT. The Pin-iT tool makes preparing dress uniforms dare I saypleasurable. The amount of money I've saved updating my ribbons with their Magic Rack system is insurmountable. If you want to stand out in the crowd, check these guys out. You won't be disappointed.
Everytime I have placed an order, it has come quickly with great quality and craftsmanship. Very responsive and professional customer service with satisfaction guaranteed! I will continue to utilize them for all of my military ribbon needs and reference them to others wanting the same quality and assurance. Keep up the great job!
These guys did a great job with my ribbons. When I reached out with a question they responded to my question on a Saturday, normally unheard of, and were very quick to take care of me. Highly recommend this company.