About
Location :
Added by Jopie, at 25 January 2017
Opening Hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday 12:00 – 4:00 PM
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12 Reviews
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10 December 2017
Jordan was very helpful helping me find the perfect car. I would definitely recommend these guys, great place to buy a vehicle, best selection around
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28 November 2017
They had the car we wanted at a fair price. Not great but not bad either. Fred was pretty straight forward without trying to play to many games.
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09 November 2017
Our Sales rep was awesome (Blake Kelley)
However Bill Smalley was the nastiest, rudest person I have EVER dealt with. We have purchased several vehicles, but we will NEVER deal with PHILLIPS BUICK ever again or PHILLIPS DEALER. Their finance department tried to tell us we weren't approved with our own bank, which had already approved us and provided them with a draft. Phillips tried to force place their finance company on us. Bill hung up on Lisa with our bank, and over spoke us the entire time on the phone. Again, he is the most disrespectful person ever. And then for him to leave voice-mails on our phone stating our bank didn't have money to pay them. He has lost his crazy mind.
GO SOMEWHERE ELSE!!!!!!!!!!!!!response / report this review -
24 October 2017
Great place to go, I would recommend everyone to go to this location. Very accommodating even after them having a hard time getting my tires off!!
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21 October 2017
Everyone at the dealership was exceptionally helpful to us to find the exact car we were looking for and the closing was easy. The employees all work well with each other which really made it a great experience. No hassle is the way it was.
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26 September 2017
Came in and bought a truck for cash. Made my offer and they accepted it. Dealing with these guys was a breeze. However, their technicians or mechanics on site need a little help. Had a service engine light for a MAF sensor on the truck. They said it would cost about 250 to fix. As a precaution, i took the truck to get the sensors, trans, and rear differential serviced elsewhere. The mechanic told me the MAF sensor was fine. It was just unplugged. Lack of common sense or just apathy? I will never know. But the sales end of this place is great.
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03 September 2017
Steve Songer was our salesman and he was wonderful! Will definitely recommend him to all of our family and friends! We dealt with Peter in finance and he was very courteous and professional!
Both were great!!
Love my new Encore!response / report this review -
10 April 2017
Had a wonderful car buying experience with Jordan in sales here. He was honest, outgoing and just generally pleasant to do business with. Got a great car at a fair price and great service the day I purchased the vehicle.
The problem starts and ends with their employee (Penny Miller) who handles registration and titling. She is unprofessional, doesn't communicate and then lies to cover her mistakes. Penny waited nearly a month after the purchase to even begin the process of getting my vehicle registered. She then blamed the delay on me not providing documentation that she had never previously requested. At that time, I provided what she asked for immediately and then waited three more weeks assuming I'd receive my plates. Finally I called her back for an update and was informed there was yet another document she needed and never requested. Penny hung up on me twice during a very calm and respectful conversation and refused to provide information necessary for me to track my registration in my home state. I sit here now nearly two months later still without my registration and plates.
I literally cannot formulate the words to adequately describe how frustrating it has been to depend on Penny to simply do her job and would advise anyone looking to purchase a car here to be fully aware of this and possibly look elsewhere.response / report this review -
30 March 2017
My experience with this dealership surpassed my expectations. I was in the market for a used Honda Element. I found a listing from this dealership on Car Gurus. From my initial internet contact, until the turn of the key to my used Honda Element, everything was so smooth! My saleswoman, Cat, was amazing! The paperwork was handled efficiently and fast. The even had lunch prepared (hot dogs, chips and soda) for their customers as a token of appreciation. I got a great deal, hassle free. Thank you, Cat!
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27 March 2017
I didn't think they would be able to get me into a vehicle. But they did. Great customer service
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04 March 2017
After looking and looking to try to get my teenage son the car he wantedhe found the almost perfect one here! He got everything he wanted in the Sebring..he got leather, he got plenty of space and most of allhe got to voice his opinion on what he wantedall on his 17th Birthday! Not only did we find an awesome carwe found an upfront honest salesman in Bartwe have purchased many cars and I must say he made this pretty much a flawless experience for us. He took us "outside the box" unlike your normal salesman who are just in it for a sale, he made sure that we looked over the car very well, he made sure we test drove it enough to really get a good feel and most importantly if he didn't know the answer to our question, he didn't lie, he waited until he got us the right answer! My son has said several times this evening about how great Bart was and for us, especially this being his first car buying experience was an A+! As for us, we can't thank you enough, from Johnny in Internet sales to Bill in Financeif you want a dealership without all the pushy car buying stuffyou definitely can't go wrong here!!! Thanks again Bartyou are a true asset to the company in my book!!!
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01 February 2017
Purchased a Buick Lucerne 2008 with 90k miles in nearly mint condition with the exception of bent gas cap and the front grill missing 2 bars. Although these are cheap fixes. Sales person was Megan. She manages to get us a really good deal on the car which reduced the initial price greatly as I was trying to avoid a loan to start my career. I want to thank her and her managers for giving me the opportunity to buy a car from them and start my life with a reliable beautiful car. I will be back here for my next car.
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