I passed by the store and went inside out of curiosity. Upon entering I was greeted by the front desk staff. They answered all of my questions/concerns. I booked an appointment for the very next day with Kim. I dropped him off for 1pm and received a call that he was done shortly around 3:30 ish. Kim did an amazing job on my sweet boy. We will definitely be back again. The first photo is before the haircut.
We are so thankful for the PetBar. Our dog is a 10-month-old husky going through his first shed as his adult coat comes in. All the baby fluff is everywhere.
We had taken him to a daycare grooming combo in The Colony once before for a deshed. Hundreds of dollars later, our dog being in the facility from 9am-4pm, he had not been deshed, washed, given a potty break, dehydrated, and was timid when picked up.
Our next experience was a tinier shop that catered to smaller dogs but said they could take Ghost. Another few hundred later, and he wasn’t deshed.
Walking into PetBar, I was greeted by friendly staff, and Alan spent time in a dryer room(not a crate) petting and spending time with Ghost to get him comfortable.
When he was picked up, we received our first, proper deshed treatment, and my little guy still was sassy and happy when leaving with his tail up and curled happily.
Later that day, he wasn’t obsessively biting at his coat, itching, or constantly shifting to get cozy.
Highly recommend this facility to anyone that wants their dog well-taken care of and getting the best level of service. Ghost and I would rate higher if we could!
I took my small dog (a cavachon) here for her first full groom. Based on the reviews I was feeling pretty sure that I would be happy with the cut. When I got there I told them that I just wanted a trim for her. She had longer hair that gave a cute puppy look. I told the groomer that I wanted to keep the puppy look and just clean the hair up a bit. We both agreed on the teddy bear and puppy look for the cut. I did mention that I didn't want a poodle cut.
I was told that it would take about 2 hours. After 3 1/2 hours I called them to find out what was going on. I was told that they had some unruly dogs that caused things to get backed up and my dog would be finished just as they were closing, 4 hours after I dropped her off. They did give me a 15% discount for taking so long.
My largest issue is when I went to pick her up. She has a cut somewhere between and poodle and a schnauzer. I barely recognized her. More than half of her fur was cut off and she no longer looks like a cute little puppy. Definitely not a puppy or teddy bear cut. I'm not sure if the groomer just forgot what I had said that I wanted because it took so long to get to my dogs groom, if she did a rush job because of the delay, or if she just didn't know what she was doing. Either way, the only response I got from her was, "Oh, is it too short? Well we can go longer next time". There won't be a next time here.
I emailed management to express my dissatisfaction and have not heard anything back.
We have two dachshunds who are sometimes difficult to handle while bathing, so we took them to Pet Bar and let them take over. We could not be more pleased from the friendliness of the front staff and owners to their fantastic groomer who knew just how to handle our spoiled little "fur babies"! The facilities are really impressive and I love that you can wash your own dog with ease as well. Thanks Pet Bar!
Our experience at Pet Bar Boutique in Frisco (Custer and Eldorado) was definitely one of the best we have ever had! We have a 12 yr old golden doodle. For the last 2 yrs, we have been searching for a groomer we could trust! The owners, staff, and facilitates are top notch! I HIGHLY recommend them as we will definitely be returning for sure!!!! In fact, we are looking at joining the monthly club.